Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented Assistant with excellent interpersonal skills and more than 20 years of experience. Highly effective and knowledgeable in Synergy and IEP-PRO and Schoology.

Accomplished clerical tasks with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.

Attentive and personable employee who posses over 20 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers. Driven Assistant accustomed to juggling different tasks and wearing multiple hats for TUHSD company. Engaging and pleasant personality.

Talented goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Outgoing and efficient

Flexible to complete assigned other specific duties if needed

  • Document control
  • Schedule and calendar management
  • Business Correspondence
  • Scheduling
  • Spreadsheets
  • Administrative Duties
  • Administrative tasks
  • Administrative support
  • Verbal and written communication
  • Mail handling
  • Spreadsheet management
  • Database Management
  • Multi-line phone proficiency
Work History
Guidance Assitant, 04/2018 to Current
UsoFort Drum, NY,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors, managed Arizona Department of Education 45 day screens, assist counselors with any state or mandated test, translated for staff, community and students. Assist with drop out prevention tasks, attendance, grades, transcripts, home visits, campus tours, coordinated field trips, assist with student registration, upload IEP and 504's to IEP -PRO system, kept records of all 504 student documents, issued student I'D's and City of Tempe bus passes and performed other specific duties if needed by staff.
  • Delivered administrative support to office staff, promoting excellence in office operations.
  • Keyed all student and staff data into IEP-PRO and Synergy.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Fielded phone calls from clients, community and/or staff when was unavailable and provided informative answers to questions.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed and completed paperwork and overall office administration operations.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Enhanced efficiency of [Job title] work by organizing resources, records and personnel to accomplish demanding targets.
Transition Specialist , 01/2017 to 04/2018
Brookfield Properties - OfficeNew York City, NY,
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Interviewed applicants and explained scope of different available benefits.
  • Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests and personal inventories to assist clients in determining strengths and weaknesses.
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Sorted out jobs relevant to interests of candidates to forward information to candidates.
  • Provided job-seeking skills training in group and individual settings, including re-employment services, job clubs and job search assistance.
  • Planned and organized career fairs and conventions
  • Scheduled appointments with applicants to gather information and explain benefits processes.
Security Guard , 08/2013 to 05/2017
Edina, Mn Public SchoolsEdina, MN,
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Permitted entry with escort for approved persons into secure locations.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Responded quickly to incidents and assessed active situations for security concerns.
Paraprofessional , 08/2001 to 05/2013
Tempe Union High School DistrictCity, STATE,
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Supported student learning objectives through personalized and small group assistance.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Facilitated group sessions and provided one-on-one support.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Identified warning signs of emotional or developmental problems and reported to parents.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Maintained head count and attendance sheets.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Reported on student progress, behavior and social skills to parents.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Led reading and arts and crafts lessons.
  • Groomed and fed special need students
No Degree: , Expected in
Maricopa Community Colleges - South Mountain Community College - Phoenix, AZ

- Attended to complete prerequisites to enter a Nursing program at a local University

- Completed over 72 credits

High School Diploma: , Expected in
Marcos De Niza High School - Tempe, AZ
High School Diploma: , Expected in 05/1999
Maricopa County Regional High School - Guadalupe ,

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School Attended

  • Maricopa Community Colleges - South Mountain Community College
  • Marcos De Niza High School
  • Maricopa County Regional High School

Job Titles Held:

  • Guidance Assitant
  • Transition Specialist
  • Security Guard
  • Paraprofessional


  • No Degree
  • High School Diploma
  • High School Diploma

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