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global erp leader resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary
Microsoft Certified Business Mgmt. Solution Specialist with several years of experience in consulting, designing, coding, testing, implementing and supporting ERP and CRM systems. Proficient in an assortment of technologies, including Access, MS SQL Server, Visio, Java, Web Services, C++, XML, Windows
Core Qualifications
  • Financial Management
  • EDI, Shipping and Logistics
  • Quality Assurance
  • Warehouse Management
  • Certified Dynamics NAV Consultant
  • Project Management
  • Process Mapping and Improvements
  • Engineering Change Management
  • UPS and FedEx Integration
  • Sales and Purchasing Workflow
  • NAVISION Web Services
  • Sales Force/CRM Integration
  • Full cycle NAV Implementation
  • Micro Strategy Report Developer
  • Manufacturing & Distribution
  • Certified Dynamics NAV Solution Developer
Education
Wayne State College Wayne, NE Expected in 5/2014 Master of Business Admin : Operations and Management - GPA : Operations and Management
University of Texas Arlington, TX Expected in 5/2008 Bachelors of Science : Management Information System - GPA : Management Information System Microsoft Certifications MB7-838, MB7-858, MB7-514, MB7-515, MB7-516,MB7-517, 70-432
Professional Experience
Western States Cat - Global ERP Leader
Pendleton, OR, 03/2012 - Present
  • Manage and coordinate local IT resources at the Lindsay facility, prompting accountability, quality, and efficiency in the team's deliverable.
  • Direct activities to design new products, modify existing design, improve production techniques, and develop procedures.
  • Responsible for facilitating the definition of project scope, goals and deliverable; defining project tasks and resource requirements Schedule timelines, project evaluations and assessment of results by implementing and managing project changes and interventions to achieve project outputs.
  • Create technical budget, allocate resources, and determine schedules of application releases and project deadlines.
  • Maintain a working knowledge of new technologies which may improve operations and develops recommendations accordingly and associated business intelligence and reporting tools.
  • Analyze, evaluate and recommend cost improvement ideas through product, vendor, and design changes.
  • Communicate with management application related issues with regards to customer, process control, and all SOX requirements.
  • Coordinate after hours, weekend and holiday technical support for all Global facilities Provide internal business process support on business systems to departmental leadership and end-users resulting in rationalized, documented, efficient business processes.
Kaiser Permanente - ERP Business Analyst I
Santa Rosa, CA, 05/2011 - 03/2012
  • Manage technical and functional designs aspects of the business to meet business requirements by meeting with clients and writing project specifications.
  • Research, identify, analyze and fulfill requirements of all ERP software users.
  • Analyze business processes and test functional aspect of business requirement, data analysis, data migration, implementation and training for user's pre and post go live.
  • Enhanced end users' understanding of ERP systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.
  • Customize and configure workflow to allow the integration of client server application.
  • Responsible for the LAN/WAN network hardware and software requirements necessary to sustain the ERP environment.
  • Design and develop custom applications that will interface with corporate ERP software in accordance with business needs.
  • Support and oversee EDI environment interface with internal and external business and technical resources.
Artifex Partners Inc - Business Consultant
City, STATE, 06/2008 - 06/2011
  • Managed Dynamics NAV assignments for diverse industry clients (retail and distribution, manufacturing, financial etc.).
  • Ensure technical and functional designs meet business requirements by meeting with clients and writing project specifications.
  • Extended business logics, integrated external programs (Sales Force, FedEx), handled data migration from existing legacy system for ERP systems (Dynamics NAV).
  • Developed and implemented a project to import the Bank Statement and automate the process to reconciliation with client financial data.
  • Worked with distribution companies to streamline and increase their ability to process sales orders through their warehouse.
  • Developed and implemented custom inventory solution for Distribution Company to manage their inventory for different customers under different scenarios.
  • Delivered solution on time, on spec and on budget.
  • Automated the sales process for a large distribution company retailer by implementing EDI and support for EDI Sales Orders.
  • Implemented and streamlined shipping for a distribution company using Lanham ESHIP.
Skills
go live, streamline, automate, budget, business intelligence, Business Mgmt, business process, business processes, business systems, C++, Change Management, client server, Consultant, consulting, CRM, client, clients, data analysis, data migration, designing, EDI, ERP, XML, financial, Financial Management, functional, inventory, Java, LAN, leadership, Logistics, managing, Access, Microsoft Certified, Windows, Micro Strategy, NAVISION, network hardware, Developer, process control, coding, Project Management, Purchasing, quality, Quality Assurance, reporting, requirement, Research, retail, Sales, Shipping, MS SQL Server, technical support, training materials, Visio, WAN, Workflow, workshops
Affiliations
  • President List, North Lake College 
  • Academic Excellence Award, 2007-2008
  • University of Texas Magna Cum Laude
  • Honors Roll, University of Texas Arlington

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Resume Overview

School Attended

  • Wayne State College
  • University of Texas

Job Titles Held:

  • Global ERP Leader
  • ERP Business Analyst I
  • Business Consultant

Degrees

  • Master of Business Admin
  • Bachelors of Science

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