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Generalist Resume Example

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GENERALIST
Summary
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Experience
08/2015 to 08/2016
GeneralistVictoria's Secret - Thousand Oaks, Ca
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Processed customer returns.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Monitored areas for security issues and safety hazards.
  • Created attractive displays to promote items.
Education
2015
High School DiplomaMoorpark High School Tierra Rejada Rd - Moorpark, CA
Interests
Drawing * Singing * Art * Recording music * Research
Skills
attention to detail, cash management, coach, communication skills, contracts, Creative problem solver, customer relations, customer service, Multi-tasking, organizing, policies, safety, sales, taxes, telephone, telephone etiquette
Additional Information
  • Accomplishments Hobbies * Drawing * Singing * Art * Recording music * Research
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Victoria's Secret

School Attended

  • Moorpark High School Tierra Rejada Rd

Job Titles Held:

  • Generalist

Degrees

  • High School Diploma

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