Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Safety protocols
  • Supply ordering
  • Landscaping and groundskeeping
  • Equipment maintenance
  • Building maintenance
  • General plumbing
  • Cleaning and sanitizing
  • Light carpentry
  • Safety Inspections
  • Boiler Room Monitoring
  • Team building
  • Invoice Generation
  • Security Systems
  • Stock Rotation
  • Bills of Lading
  • Acccounts Receivable
  • Equipment Operation
  • Billing Adjustments
  • Inventory Management
  • Product Pick
  • Forklift Operation
  • Perimeter Patrol
  • Account Reconciliation
  • MS Office
  • RFI Scanners

Mainly Apartment management/maintenance but have some commercial buildings

General Handyman, 06/2003 - Current
Superior Contracting & Maintenance Dallas, TX,
  • Adjusted and repaired minor issues for apartments.household appliances,building maintenance and repairs[equipment and systems.including laundry and water heaters and boilers
  • Cleaned and restored building interiors damaged by fire, smoke or water.
  • Sprayed insecticides and fumigants to prevent insect and rodent infestation.
  • Responded within 1-3 days to internal personnel inquiries and complaints regarding maintenance and repair, resulting in 100% tenant satisfaction
  • Assess building and parking lots property areas for damage caused by bad weather/earth quake and notified owners/managers of findings.
  • Maintained performance by cleaning and lubricating components
  • Collaborated with [Job title]s on [Task] and [Task] to complete projects within expected timeframes.
  • Cleaned [Type] and [Type] areas and disposed of debris and trash to keep walkways clear for personnel and visitors.
  • Inspected alarm systems and [Type] monitors on [Timeframe] basis to comply with carbon monoxide and fire standards.
  • Diagnosed and repaired mechanical machinery issues.
  • Removed snow from sidewalks, driveways, and parking areas by applying ice melt chemicals.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Identified problems during daily work inspections and addressed concerns with repairs.
  • Used [Type] and [Type] tools safely to complete [Type] and [Type] repair projects.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Fixed building systems and structural components using professional finishes.
  • Rectified anyand repaired issues with minimal supervision and notified owner/manager of problems that required resolution.
Fuel Station Manager, 02/2007 - 06/2018
Albertsons Companies Santa Maria, CA,
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Supervised performance of 5 workers, with goals of improving productivity, efficiency and cost savings.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Directed fuel clerks in creating dynamic displays of new merchandise to catch attention of store customers.
  • Reduced process lags by effectively managing [Number] employees for productivity and efficiency improvement.
  • Generated reports detailing project information and predictions.
  • Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Managed scheduling for [Number] employees to ensure optimal productivity.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Lead team of [Number] employees in all operations including sales, service, parts and office functions.
  • Monitored inventory levels on daily basis and placed new orders for merchandise to keep supply well-stocked.
  • No injuries in over 10 years by using and training safety practices
Assistant Store Manager, 01/2004 - 06/2007
Follett Corporation Easton, PA,
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Partnered with managers to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Mentored team on effective upselling and cross-selling techniques.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Conducted [Timeframe] performance reviews to organize training and development for staff.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Achieved [Timeframe] sales, budget and other targeted goals.
  • Coached and developed store associates through formal and informal interactions.
  • Handled scheduling for 4 store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Promoted safe cash handling to keep from being robbed no robberies in stores that i worked in 3 years
Education and Training
High School Diploma: , Expected in 06/1987
Three Rivers High School - Three Rivers, MI

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Resume Overview

School Attended

  • Three Rivers High School

Job Titles Held:

  • General Handyman
  • Fuel Station Manager
  • Assistant Store Manager


  • High School Diploma

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