Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
A dedicated and a hard-working individual that is motivated and driven by helping others and completing tasks that are high-demanding and time oriented.
Skills
Mitigation of future issues
Future job trends
Working at a fast pace
Working well with others
Writing/Reading
Work History
02/2020 to 03/2020Future SailorJack In The Box, Inc. | San Lorenzo, CA,
Resolved conflicts and negotiated agreements between fellow shipmates in order to reach win-win solutions to disagreements and clarify misunderstandings.
Followed detailed instructions and orders given by officers that were appointed over basic trainees.
Performed challenging and demanding tasks in order to complete the assigned part of training.
09/2019 to 01/2020Restaurant Team MemberRh | Columbus, OH,
Managed cash and credit card transactions with efficiency at drive-thru, slashing wait times by 8%.
Suggested add-on items like desserts and side dishes, which increased revenues through upselling.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Processed payments and counted change to complete transactions.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Maintained clean, sanitized and well-organized food preparation zones.
Checked completed orders for accuracy and bagged meals for easy carrying.
05/2019 to 07/2019BaristaStarbucks | City, STATE,
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Recommended products based on solid understanding of individual customer needs and preferences.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 30 minutes.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 6%.
Served individually made coffee drinks to over 50 customers daily.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils and seating areas daily.
Constantly expanded personal knowledge of coffee styles and varieties.
Educated coworkers and customers about new products.
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
09/2017 to 05/2019Server/Cook/HostessBob Evans | City, STATE,
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Verified proper portion sizes and consistently attained high food quality standards.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Monitored guests for intoxication and immediately reported concerns to management.
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Checked and restocked server areas and organized and got change for front counter.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Informed servers of newly seated parties for speedy service.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
Expected in 05/2016High School Diploma | Licking Heights High School, Pataskala, OHGPA:
Expected in | Journalism, BroadcastIndiana University - Purdue University Fort Wayne, Fort Wayne, INGPA:
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