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Front Desk Receptionist/Food Runner/Togo Resume Example

Resume Score: 80%

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FRONT DESK RECEPTIONIST/FOOD RUNNER/TOGO
Summary

Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Experienced [Job Title] with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction.

Skills
  • Hospitality services
  • Cash transactions
  • Email and telephone decorum
  • Package and mail receipt
  • Team collaboration
  • Listening skills
  • Administrative support
  • Effective planning
  • Front office management
  • Oral and writing communication
  • Customer assistance and interaction
  • Call routing
  • Issue handling
  • Appointment confirmation
  • Correspondence typing
  • Administrative skills
Experience
Company NameFebruary 2020 to CurrentFront Desk Receptionist/Food Runner/Togo
City, State
Company NameJanuary 2020 to February 2020Cashier
City, State
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Company NameNovember 2017 to December 2019Hostess/Server/Togo/Expo/
City, State
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.k
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted newly seated guests quickly and efficiently.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Company NameApril 1993 to August 2007Childcare Provider
City, State
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Improved group and individual behavior by employing positive management strategies.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Maintained organized and clean classroom and work areas.
  • Kept children safe and secure at all times.
  • Recorded information about behavior, food service and medication dispensing.
  • Provided nurturing and appropriate environment for children ranging in age from [Number] to [Number].
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Enforced rules to teach manners and maintain safe environment.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Led developmentally appropriate activities for [Type] and [Type] children.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Education and Training
Everest InstituteAugust 2008GEDCity
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Resume Overview

School Attended

  • Everest Institute

Job Titles Held:

  • Front Desk Receptionist/Food Runner/Togo
  • Cashier
  • Hostess/Server/Togo/Expo/
  • Childcare Provider

Degrees

  • GED

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