franchisee resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

  • Performance Monitoring and Jessicaluation
  • Originality and Creativity
  • Finance and Accounting Oversight
  • Administrative Management
  • Strategic Decision-Making
  • Inventory Control Procedures
  • Problem Anticipation and Resolution
  • POS Inventory System Operation
  • Employee Performance Jessicaluations
  • Business Leadership
St Charles Community College City Of Saint Peters, MO Expected in 06/2024 Associate of Applied Science : Computer Science - GPA :
Batthyany Strattman Laszlo School of Nursing Budapest, Expected in 06/1993 Associate of Science : Nursing - GPA :
  • Special Adult Care Certificate as of 1998
  • Dean's List Fall of 2005
Work History
Ftmc - Franchisee
Willard, OH, 12/2006 - Current
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Promoted positive customer experience through day-to-day supervision and management of Little Caesars facility.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Drafted invoices for completed work.
  • Scheduled employees for all shifts, taking into account customer traffic and employee strengths.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Eased team transitions and new employee orientation through effective training and development.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Appraised inventory levels every week and ordered new merchandise to keep quantities well-stocked.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Directed strategic workforce planning, performance management, and benefits administration.
  • Created and implemented aggressive action plan to address pressing cost control needs.
Brookdale Senior Living - Surgical Scrub Technician
Chubbuck, ID, 05/2000 - 05/2006
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
  • Collected, prepared, and disposed of medical specimens.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Used sutures, staples, clips and other tools to close wounds.
  • Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures, and electrocautery equipment.
  • Provided scrubbing surgical assistance and support to surgeons during general, gynecology, genitourinary, orthopedic, neurosurgery and plastic surgery procedures.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
  • Handled numerous sanitization tasks for surgical sites by cleaning and sterilizing, maintaining supply inventories and organizing items effectively.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Worked with Charge nurse to maintain daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
  • Worked with vendors for speedy procurement of services and equipment.
Uzsoki Hospital - Registered Nurse
City, STATE, 06/1993 - 05/1999
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Audited charts and reviewed clinical documents to verify accuracy.

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Resume Overview

School Attended

  • St Charles Community College
  • Batthyany Strattman Laszlo School of Nursing

Job Titles Held:

  • Franchisee
  • Surgical Scrub Technician
  • Registered Nurse


  • Associate of Applied Science
  • Associate of Science

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