Flexible, results-oriented supervisor offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills.
I rely on intuitive thinking and a passion for the hospitality business.
Inventory control and record keeping
Dynamic, friendly host
Food service background
Strong work ethic
Point of Sale (POS) system operation
Passion for customer satisfaction
Proven cost-control expert
Business operations expertise
Marketing and advertising
Recruitment and talent development
Methodologies and development
New product introductions
Multi-site operations expert
Change Management theory
Complex problem solving
Customer needs assessment
Risk mitigation techniques
to Current PROMETHEAN GROUP – Annapolis md
I am a professional management consulting firm. We are experts in the hospitality business.
Carefully interview, select, train and supervise talented staff.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Utility and personal assistant to owner.05/2012
to Current Middleton's tavren ,obrien's – Annapolis Md
I work for the owner of two legendary restaurants in downtown Annapolis, MIDDLETONS TAVREN. OBRIANS. Because of my experience in the hospitality business, Jerry Hardesty , trust putting me in any capacity where I'm needed.
My passion and love for the business is what helps me preform among the best.
to 04/2012 Tap House – Severna Park,
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Carefully interviewed, selected, trained and supervised staff.
High School Diploma: Meade Sr.-
Top 4% of class
Associate of Arts: EDP. Computer ProgrammingYork Town Business Institute-
Glen Burnie, 21061,
Coursework in 5 different programming languages.
Emphasis in problem solving.
Associate of Arts: Businessnot appl.Anne Arundel Community College-
Bachelor of Science: not appl.Towson University-
Towson State University,