Flexible, results-oriented supervisor offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills.
I rely on intuitive thinking and a passion for the hospitality business.
Skills
Service-oriented
Inventory control and record keeping
Dynamic, friendly host
Staff scheduling
Natural leader
Food service background
Strong work ethic
Point of Sale (POS) system operation
Passion for customer satisfaction
Proven cost-control expert
Results-oriented
Business operations expertise
Marketing and advertising
Process improvement
Project management
Strategic planning
Recruitment and talent development
Customer relations
Multi-operations management
Project controls
Methodologies and development
Quality control
Personnel management
Logistics management
New product introductions
Inventory control
Multi-site operations expert
Customer-oriented
Change Management theory
Talented multi-tasker
Flexible thinker
Complex problem solving
High-profile presentations
Customer needs assessment
Results-oriented
Risk mitigation techniques
Work History
Founder11/2014
to Current PROMETHEAN GROUP – Annapolis md
I am a professional management consulting firm. We are experts in the hospitality business.
Carefully interview, select, train and supervise talented staff.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Utility and personal assistant to owner.05/2012
to Current Middleton's tavren ,obrien's – Annapolis Md
I work for the owner of two legendary restaurants in downtown Annapolis, MIDDLETONS TAVREN. OBRIANS. Because of my experience in the hospitality business, Jerry Hardesty , trust putting me in any capacity where I'm needed.
My passion and love for the business is what helps me preform among the best.
Kitchen supervisor06/2011
to 04/2012 Tap House – Severna Park,
MD
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Carefully interviewed, selected, trained and supervised staff.
Education
High School Diploma: Meade Sr.-
Ft Meade,
MD
Top 4% of class
Associate of Arts: EDP. Computer ProgrammingYork Town Business Institute-
Glen Burnie, 21061,
MD
Coursework in 5 different programming languages.
Emphasis in problem solving.
Associate of Arts: Businessnot appl.Anne Arundel Community College-
Arnold,
MD
Bachelor of Science: not appl.Towson University-
Towson State University,
MD
