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Food Retail Resume Example

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FOOD RETAIL
  • Indeed
Professional Summary
Skills
  • Retail transactions processing
  • Portion Control
  • Sales
  • Inventory Control
  • Cleaning
  • Meal Preparation
  • Point of Sale Systems
  • Equipment Cleaning
  • Product Knowledge
  • Product Sales
  • Inventory management
  • Menu memorization
  • Safe food handling
  • Quality control
  • Preparation techniques
  • Food preservation and storage methods
  • Proficient vision
  • Operational improvement
  • Relationship development
  • Supervision
  • Problem resolution
  • Portioning
  • Food Preparation
  • Food Safety
  • Cash Handling
  • Store Merchandising
  • Health and Safety Standards
  • Packaging
  • Profit Target Achievement
  • Cash Register Operation
  • Menu development
  • Staff supervision
  • ServSafe
  • Plates presentation
  • Food assembly
  • Equipment knowledgeable
  • Proficient hearing
  • Process improvement
  • Project organization
  • Team management
  • Business operations
  • MS Office
Work History
Food Retail , 09/2018 to Current
Sub Connections – Terre Haute , Indiana
  • Increased customer satisfaction by Action and Action.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Logged reports, expenses, receipts and sales documents into digital database with Software and Software.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Answered customer questions regarding merchandise and pricing.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Educated customers on promotions to enhance sales.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Folded and arranged Type merchandise in attractive displays to drive sales.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Lowered shrinkage Number% by watching customers and observing potential security risks.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Organized showroom accessories and restocked shelves through Action and Action.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Floor Leader, 07/2005 to 04/2010
Valdosta State University – Valdosta , GA
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Maintained composure and work quality while under stress.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Transferred supplies and equipment between storage and work areas to expedite food preparation.
  • Adhered to Type procedures in preparing food items.
  • Measured, mixed and cooked ingredients properly in alignment with nutritional restrictions.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Followed food preparation and storage guidelines established by Health Department.
  • Inspected equipment such as refrigerators and warming lamps every Timeframe to check compliance with safe operating levels.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Pushed, pulled and transported objects weighing up to Number pounds.
  • Planned and organized food preparation activities, including Duty and Duty.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Maintained high personal grooming standards and uniform presentation.
  • Learned Job title and Job title work tasks in order to provide skilled backup for diverse roles.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Lifted and carried materials weighing up to Number pounds.
  • Coordinated food handling in alignment with sanitation standards.
Clerk Cashier/floor Wait Staff/prep Cook /dish Washer, 10/1989 to 01/1998
Lincoln Lodge – Urbana, IL
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
  • Coordinated effectively with service staff on timing of meal plating and delivery to guarantee freshness and adequate food temperature.
  • Adhered to food safety regulations and culinary best practices in preparation of ingredients and meals.
  • Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques.
  • Supported Job title in daily kitchen operations, including daily mise-en-place, assigned preparation projects and inventory activities.
  • Assisted with development of new menu items, researching and workshopping recipes compatible with existing menu.
  • Monitored stock levels of both ingredients and seasonings, notifying Job title of low levels to support ordering.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Planned menus complying with established health guidelines and budget limitations.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Updated daily logs, checked in deliveries and submitted weekly reports.
  • Prepared and served over Number nutritious meals each day.
  • Managed team of Number cafeteria staff, monitored productivity and developed improvement plans to maximize performance.
  • Collected payments and observed customers for suspicious behavior.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Developed team communications and information for Type meetings.
  • Led Type team in delivery of Type project, resulting in Result.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Monitored social media and online sources for industry trends.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Worked with Type customers to understand needs and provide Type service.
  • Transported Product or Service to customer locations Timeframe.
Second Shift Manager, 10/1975 to 11/1988
BON TON 2 – Paris , IL
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Produced regular Type and Type reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Implemented new drink policies, reducing over-pouring by Number%.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
GED: Science Education, 07/1983
Paris High School - Paris IL
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Resume Overview

Companies Worked For:

  • Sub Connections
  • Valdosta State University
  • Lincoln Lodge
  • BON TON 2

School Attended

  • Paris High School

Job Titles Held:

  • Food Retail
  • Floor Leader
  • Clerk Cashier/floor Wait Staff/prep Cook /dish Washer
  • Second Shift Manager

Degrees

  • GED : Science Education , 07/1983

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