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floater extra help resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I'm a hardworking and reliable employee. I'm willing to start immediately. I make sure my work is accurate and keep my stuff very organized. Eager to learn new things and work hard at it.

Skills
  • Helpful communication
  • Multi-tasker extraordinaire
  • Check payment processing
  • Seating assignment preparation
  • Safe food handling
  • Buffet setup and takedown
  • Hors d'oeuvres service
  • Bussing expertise
  • Menu memorization
  • Table setting arrangements
  • Price memorization
  • Communications
  • Customer service
  • Organization
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Cash register operation
  • Loss prevention
  • Coin counting
  • Customer assistance
  • Merchandise restocking
  • Credit and cash transactions
  • Customer greeting
Experience
Floater (extra Help), 06/2018 - Current
Tommy Bahama Rehoboth, MA,
  • Answered phone inquiries to record takeout orders and respond to service questions.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Set up and decorated menu marketing boards with current specials information and drink features.
Cashier, 01/2019 - 03/2020
Jackson Hosptial & Clinic Montgomery, AL,
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues regarding customer complaints.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Hostess, 09/2017 - 05/2018
The Gathering City, STATE,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Notified servers after seating parties in section for prompt service.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Assisted waitresses by taking guests drink orders and appetizers.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Managed closing duties, including restocking items and reconciling cash drawer.
Education and Training
High School Diploma: , Expected in 05/2019
-
Branford High School - Branford, FL,
GPA:
Status -
: , Expected in
-
Santa Fe College - Gainesville, FL
GPA:
Status -
Certifications
  • ServSafe Food Certification
,

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Resume Overview

School Attended

  • Branford High School
  • Santa Fe College

Job Titles Held:

  • Floater (extra Help)
  • Cashier
  • Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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