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Experienced Retail Sales Associate with 3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction. Caring and competent childcare provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
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- Updated parents and caregivers on client progress to visualize client trajectory.
- Led activities that developed students' physical, emotional and social growth.
- Managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students during COVID-19.
- Partnered with administrative leadership to improve discipline practices based on data findings.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Educated customers on promotions to enhance sales.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Offered positive and nurturing environments to support child social and emotional growth.
- Positive reinforcement to motivate and teach
- Visual schedules for them to encourage organization experience
- Met children at bus stop to walk home and assist with crossing street.
- Played games and read books to young children, limiting TV and mobile device time.
- Helped children learn how to complete small jobs appropriate for age level.
University of California, Irvine - Irvine, CA
Anticipated graduation June 2021.
Imperial Valley College - Imperial, CA
I was offered to attend staff leadership meetings at my community college and had the opportunities to voice my opinion to make decisions on behalf of my fellow community college students.
Leadership Challenge Certification
Deans List (multiple semesters)
Teamwork Certification
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Resume Overview
School Attended
- University of California, Irvine
- Imperial Valley College
Job Titles Held:
- Behavioral Interventionist
- Customer Service Representative
- Customer Service Representative
- Family Babysitter
Degrees
- Bachelor of Arts
- Associate of Arts
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