Operations/Project Management: Proven record in conceiving and transmitting vision into reality, mission into action, and philosophy into practice. Strategic planning expertise combines with dynamic leadership, resulting in the efficient operation of organizational programs. Focused problem solver identifying managerial needs and delivering effective solutions on time and below budget in both b2b and b2c environments.
*Human Resources/Training: Recruiting, mentoring and supervising talent in the delivery of quality programs. Development and facilitation of talent development, leadership training, and other workshops. Skillful at fostering cooperation and building successful cross-functional team relationships at all levels in multicultural environments.
Experiential Marketing Tour Manager10/2008 to Current Brandpilot Marketing IncAustin, United States, Texas
Provider of highly specialized management and marketing consulting services focused on strengthening brand to brand and brand to consumer relationships with emphasis in business operations, marketing logistics, events, and technologies.
Regularly retained to provide strategic business insights and manage large complex integrated marketing programs leveraging online/offline, events, 8-125 brand ambassadors/models, and social media.
Common Clients: Taco Bell, Arby's, McDonalds, Quizno's, Oscar Mayer's, Ball Park, Nintendo, AT&T, AMFAM, Disney, PepsiCo, NFL, NCAA, ESPN, NBA, P&G, Ford, Chevrolet, Coca Cola, US Army, Nike.
Interim Restaurant General Manager05/2009 to 09/2009 Taco BellMoline Clinton, United States, Illinois Iowa
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Perform various financial activities such as cash handling, deposit preparation, and inventory management.
Determined staffing requirements, interviewed, hired, and retrained all employees, and overhauled personnel processes.
Analyzed operational problems, such as theft and wastage, and established procedures to alleviate given problems or issues.
Contractor/ Brand Ambassador02/2004 to 05/2009
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Develop contacts with individuals/organizations and apply effective strategies/techniques to ensure every teams success.
Represent clients at National Tradeshows, Auto Shows, Conventions, Sporting Events, and Social Functions promoting brand awareness.
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
Manage sales teams including setting goals, providing incentives, and evaluating talent performance.
Sales Associate09/2008 to 10/2008 SiTEL CorporationWisconsin
08/2006 to 07/2007 Financial Services
Deliver prepared talks, reading from scripts that describe products or services, in order to influence prospective clientele to acquire financial loan products or services that may meet clientele needs.
Compiled information about new accounts, enter account information electronically, and filed related forms or other documents.
Arby's Madison, Wisconsin and Cottage Grove, Wisconsin.
Restaurant General Manager07/2005 to 08/2006
Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary write-ups.
Established standards for personnel performance and customer service.
Assisted in personnel actions, such as firing staff, and providing employee training.
Analyze operational problems, such as theft , abuse, consumption, and established measures to solve these problems.
Investigated and resolved complaints regarding food quality, service, and employee morale.
Monitor compliance with health and fire regulations regarding food preparation and serving, and dining facilities.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Updated the process of maintaining electronic records resulting in cutting the process by a third.