Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Organized and dedicated assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Inventory Control
Event Planning
Filing
Scheduling
Staff Management
Cleaning
Invoice Processing
Appointment Setting
Travel Arrangements
Invoice Preparation
Operations Management
Spreadsheets
Customer Complaint Resolution
Budgeting
Education
ATTC At Desert RoseLas Vegas, Expected in 06/2009 – –High School Diploma: - GPA:
College of Southern NevadaLas Vegas, NVExpected in – –:Journalism - GPA:
Work History
Bernhard - Expediter Baton Rouge, LA, 10/2019 - Current
Requisition materials to restock inventory and obtain goods for production.
Gauged production progress to inform leaders of performance concerns.
Confirmed speed of service for all food orders while minimizing errors and complaints.
Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Assisted preparation of food plates, overseeing quality and appearance.
Confirmed proper placement of products and side items while implementing special instructions.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Caring Solutions - Personal Assistant San Antonio, TX, 02/2019 - 10/2019
Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
Handled incoming mail, bills and invoices and completed appropriate actions.
Identified needs and coordinated plans for travel and out-of-town functions.
Maintained appropriate filing of personal and professional documentation.
Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Entrusted to handle confidential and sensitive situations in professional matter.
Organized and cared for clients' homes and properties by maintaining and preparing for arrival and daily living requirements.
Sourced and ordered office equipment and supplies.
Took notes and dictation at meetings.
Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Oversaw personal and professional calendars and coordinated appointments for future events.
Executed basic banking and bookkeeping tasks.
Filed paperwork and organized computer-based information.
O'reilly Auto Parts - Operations Manager/Consultant Robinson, TX, 12/2018 - 03/2019
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Implemented policies and standard operating procedures for continuous improvement.
Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Maximized productivity and management systems by establishing specific goals and managing operations.
Organized preventive maintenance to reduce downtime and line shutdown or production delays.
Reviewed shift reports to understand current numbers and trends in areas such as food and labor cost
Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Maintained constructive client and vendor relationships.
Oversaw day-to-day operations, including supervising a 25-person team.
Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
House Of Blues - Operations Manager City, STATE, 05/2015 - 12/2018
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Developed and implemented daily operations plans such as guest satisfaction, daily pre-shift meetings with all front of house staff, assisting support staff when overwhelmed, solving POS issues, handling guests that were having a not so great experience and making them happy, employee assignments and
promotional strategies.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Established positive and effective communication among unit staff and organization leadership, reducing misunderstandings and late tasks.
Organizing events, hiring entertainment, selling tickets, increasing foot traffic, communicating with all department heads to ensure the best guest experience.
Boosted team performance with enhanced employee evaluation processes.
Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
Creating and meeting all scheduling requirements and requests for all employees, vendors, entertainment, deliveries etc.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
