Dependable Construction Flooring Installer skilled in installations and repair with a strong skill for accuracy and quality. Aiming to fill a new role within a dedicated team.
Skills
Troubleshooting
Computer skills
Organizational skills
Organization
Friendly, positive attitude
PPE use
Basic math
People skills
Customer service
Maintenance & Repair
Active listening
Education and Training
Itt Tech Canton, MIExpected in – –:Computer Tech - GPA:
Experience
Autozone, Inc. - Epoxy Applicator La Vergne, TN, 04/2016 - Current
Conducted over 100 repairs on diverse flooring types.
Evaluated and analyzed work area and effectively planned flooring layout for over 50 projects.
Improved profit margins by streamlining operations and workflow.
Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
Defined strategies and created a plan to achieve ambitious operational objectives.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including setup and cleanup.
Maintained updated safety knowledge through training and practice.
Waitr - Assistant Store Manager Lonoke, AR, 04/2012 - 03/2016
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Closely monitored customer behavior and purchasing preferences, offering constructive guiJessicace to bolster services.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Promoted and supported strong relationships with local community organizations in surrounding area.
Assessed, optimized and elevated operations to target current and expected demands.
Assisted negotiation with vendors and suppliers to reduce cost by 25%.
Coached and developed store associates through formal and informal interactions.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
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