entrepreneur resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Stay at home mom and entrepreneur with several years of corporate and technical training experience. Known for excellent written and oral communication, listening and creative problem solving. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Strategic Planning
Relationship Building
Project Management
Corporate Liaison
Budget Management
Employee Supervision
Critical Thinking
Creative Solution Development
Adult Learning Principles
Course Materials Development
Proactive Communication
Need Identification
Work History
Entrepreneur, 08/2018 - Current Kabafusion – Saint Clair Shores, MI,
Implemented process improvement optimize procedures for higher efficiency and help company evolve and grow.
Performed statistical analyses to gather data for operational and forecast needs.
Created and updated company digital presence to enhance social media profiles.
Determined business plan, mission statement and vision.
Introduced new methods, practices and systems to reduce turnaround time.
Evaluated suppliers to maintain cost controls and improve operations.
Mapped income generating strategies to grow revenue.
Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Established merchandising, sales and profit objectives to drive business success.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Managed inventory, labor, expenses and other operational processes.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Established merchandising, sales and profit objectives to drive business success.
Resolved customer concerns with positive approach and constructive strategies.
ECommerce Customer Service Manager, 08/2015 - 05/2016 Church Of The City New York – New York, NY,
Introduced higher standards for customer service and increased efficiency by streamlining operations.
Supervised employees and assessed performance to determine training needs and define accurate plans for decreasing process lags.
Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Investigated and solved complex customer issues.
Maintained accurate records of discussions and/or correspondence with customers.
Analyzed statistics and other data to determine level of customer service provided by team.
Corporate Training Specialist, 08/1997 - 04/2003 Friedkin Companies, Inc. – City, STATE,
Facilitated successful Train the Trainer workshops for 50+ employees, utilizing classroom, Net-Meeting and interactive CD.
Successfully designed and developed effective training materials, schedules, and post-training evaluations for company-wide software up-grades. Maintained continuous coaching, advice and training to supervisors.
Delivered software up-grade training to 300+ corporate and dealership(s) Associates.
Improved Orientation initiatives, preparing new hires for short and long-term success.
Developed online help content.
Served as mentor to new Training Team members on projects and course development.
Interviewed potential candidates for training positions and provided hire recommendations to upper management
Executive Assistant, 08/1997 - 08/1999 Friedkin Companies, Inc. – City, STATE,
First point of contact for V.P. Treasurer’s office; routinely interfaced with senior management, internal and external customers
Understood business; quickly established priorities. Communicated information on behalf of V.P. Treasurer and liaised with senior management and divisions, including President, CFO, CIO, VP Legal, VP Human Resources, VP Planning and Development, VP Corporate Development, VP Business Services, GMs and Director Tax/Audit.
Provided excellent interpersonal communications and customer service; exercised independent judgment and handled sensitive and confidential information in professional manner.
Arranged appointments and educational meetings, special events, travel schedules and reservations.
Supervised two Data Entry clerks.
Created and managed expense reports and other financial and operational databases in Excel.
Education
Bachelor of Science: Communications, Expected in - Texas Women's University - Denton, TX, GPA: Status -
Affiliations
Association for Talent Development
National Charity League
Young Men's Service League
DKMS
Jesuit College Preparatory School of Dallas parent volunteer
Certifications
Training and Development Professional Certificate, The University of Oklahoma
Over 18 hours of ATD Micro Courses including Basic Training for Trainers, Classroom Training Techniques, Overview of the Training Cycle, Training Adult Learners, Icebreakers and Motivators, Basics of Developing Instructional Materials, Collecting Data for a Training Needs Assessment, Course and Lesson Outline Basics, Overview of Evaluation, Introduction to Microlearning, Overview of Training Needs Assessment, Overview of Visual Aids, Compelling Virtual Presentations, Processes for Learning, Introduction to Memory and Cognition in Learning, Designing and Facilitating for the Learner's Brain, Events of Instruction to Support Learning
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.