LiveCareer-Resume

Entrepreneur resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am 31 years old and a mommy of two amazing kids. Seeing that I did have my children rather young, I matured much sooner than I expected. I have ordered many different jobs from dishwasher, call center representative, cleaning lady and many more. So I have had the opportunity to meet many wonderful people along the way. While struggling with depression and health issues, I did stop working for several years and was just a stay at home mom trying my best to make ends meet. That's when I decided to turn my hobby into means to generate revenue for my family. I taught myself how how to do graphic arts so I can begin a custom Apparel and accessory company from home.

Skills
  • Culture building
  • Team development
  • Customer acquisition
  • Program coordination
  • Cost analysis and savings
  • Schedule management
  • Performance improvements
  • Financial administration
  • Purchasing and planning
  • Supervision and training
  • Proficient in [Software]
  • Organizational skills
  • Credit card payment processing
  • Call Center Operations
  • Conflict mediation
  • In-store support
  • System implementation
  • Data evaluation
  • Product organization
  • Shipping and receiving understanding
  • Clerical support
  • Project management abilities
  • Adaptive team player
  • Retail sales customer service
  • Microsoft Office expertise
  • Technologically savvy
  • Courteous demeanor
  • Customer relations
  • Freight operations
  • Problem-solving abilities
  • High-energy attitude
  • Store maintenance
  • Business development understanding
  • Office equipment proficiency
  • Inbound and Outbound Calling
Education and Training
National University Academy San Diego, CA Expected in 01/2009 High School Diploma : - GPA :
PSI Life Insurance San Diego, CA Expected in 08/2021 Certificate : CA Life Insurance Aagent - GPA :
Experience
Ymca Twin Cities - Entrepreneur
Minneapolis, MN, 10/2019 - Current
  • Developed and updated website and social media profile pages to market [Product or Service].
  • Developed strategies for building income, distribution models and customer acquisition plans.
  • Outlined detailed business plan, drafted mission statement and defined corporate vision.
  • Formed and sustained strategic relationships with clients.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Fostered strong relationships with [Type] customers and suppliers by [Action] and maintaining communication.
Total Wine - Server
Fremont, CA, 04/2019 - 10/2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Refilled drinks at [Number] tables throughout service areas, checking in with diners about specific needs.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Travel Traders LLC - Customer Service Cashier
City, STATE, -
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Counted product stock to maintain inventory records.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
  • Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Arranged updated promotional displays every [Timeframe].
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Operated [Type] equipment to lift and transport stock.
  • Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.

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Resume Overview

School Attended

  • National University Academy
  • PSI Life Insurance

Job Titles Held:

  • Entrepreneur
  • Server
  • Customer Service Cashier

Degrees

  • High School Diploma
  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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