Engraver Resume Example Bassett Jewelry Store

ENGRAVER

Professional Summary

I am a hard working, very creative and independent person. I am looking for a job that will expand my knowledge base. Also has advancement opportunities within the company. I am easily adoptable to different environments and circumstances.

Skills

Customer relations skills
Shipment preparation
Safety practices
Digital file use
Adaptable
Determined, hard worker
Changing beer kegs
Menu memorization
Responsible alcohol service
Liquor, beer and wine knowledge
Positive attitude

Highly reliable
Attending multiple customers
Hospitality service expertise
Interpersonal skills
Cash management
Training
Customer service
Inventory management
Team building
Project management

Work History

10/2018 to Current

EngraverBassett Jewelry Store – Minocqua, WI

Engraved high-quality designs on glass, Silver items and different types of flat metal materials.
Put final products together and efficiently organized items and packaging for shipment.
Performed custom work by using the engraving software for designs and two different systems ran together to complete jobs.
Used machines to engrave customer items with desired wording and images.
Inspected machines, troubleshoot issues and completed basic repair and calibration to maintain optimal operations.
Determined maintenance requirements and assigned repairs to qualified employees.
Supervised and motivated staff and management.
Selected and maintained engraver machine and computer equipment.
Ensured that all health and safety guidelines were followed.
Assisted machine operators with finished pieces.
Coordinated procedures for facility and equipment maintenance or modification, including replacement of machines.
Monitored machine operation and diagnosed malfunctions.
Made sure that products were produced on time and are of good quality.
Maintained quality assurance and customer satisfaction objectives.

08/2019 to 10/2019

Zip Line GuideMinocqua Zip Line LLC. – Minocqua, WI

Developed tour programming to enhance guest experiences.
Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
Entertained tour guests with various props and signs to ensure maximum engagement, fun, and lasting memories.
Built personal relationships with guests to promote positive experiences.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Guided groups of up to 10 people on tours of zip line.
Collected tickets and fees from each individual prior to start of tour.
Improved quality processes for increased efficiency and effectiveness.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Worked with all ages of customers to understand requirements and provide exceptional customer service.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

02/2018 to 03/2019

Head WaitressPolecat And Lace – Minocqua, WI

Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Restocked salad bar and buffet for lunch and dinner service.
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Loaded trays with accessories, including eating utensils, napkins and condiments.

Education

01/2001

High School Diploma
Lakeland Union High School - Minocqua, WI

Expected in 02/2022

Associate of Science: Business Management
Nicolet Area Technical College - Rhinelander, WI

Resume Overview

Companies Worked For:

Bassett Jewelry Store
Minocqua Zip Line LLC.
Polecat And Lace

School Attended

Lakeland Union High School
Nicolet Area Technical College

Job Titles Held:

Engraver
Zip Line Guide
Head Waitress

Degrees

High School Diploma
Associate of Science : Business Management

Engraver Resume Example

Resume Score: 80%

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