Engraver Resume Example
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ENGRAVER
Professional Summary
I am a hard working, very creative and independent person. I am looking for a job that will expand my knowledge base. Also has advancement opportunities within the company. I am easily adoptable to different environments and circumstances.
Skills
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Work History
10/2018 to Current
EngraverSmith & Wesson Brands, Inc – Houlton , ME
- Engraved high-quality designs on glass, Silver items and different types of flat metal materials.
- Put final products together and efficiently organized items and packaging for shipment.
- Performed custom work by using the engraving software for designs and two different systems ran together to complete jobs.
- Used machines to engrave customer items with desired wording and images.
- Inspected machines, troubleshoot issues and completed basic repair and calibration to maintain optimal operations.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Supervised and motivated staff and management.
- Selected and maintained engraver machine and computer equipment.
- Ensured that all health and safety guidelines were followed.
- Assisted machine operators with finished pieces.
- Coordinated procedures for facility and equipment maintenance or modification, including replacement of machines.
- Monitored machine operation and diagnosed malfunctions.
- Made sure that products were produced on time and are of good quality.
- Maintained quality assurance and customer satisfaction objectives.
08/2019 to 10/2019
Zip Line GuideMinocqua Zip Line LLC. – City , STATE
- Developed tour programming to enhance guest experiences.
- Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
- Entertained tour guests with various props and signs to ensure maximum engagement, fun, and lasting memories.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Guided groups of up to 10 people on tours of zip line.
- Collected tickets and fees from each individual prior to start of tour.
- Improved quality processes for increased efficiency and effectiveness.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Worked with all ages of customers to understand requirements and provide exceptional customer service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
02/2018 to 03/2019
Head WaitressPolecat And Lace – City , STATE
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Set dining tables to prepare for diverse types of events and follow strict service standards.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Restocked salad bar and buffet for lunch and dinner service.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
- Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
- Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
- Assisted with various banquet food stations, set up and service to multiple dining areas.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
Education
01/2001
High School Diploma
Lakeland Union High School - City
Lakeland Union High School - City
Expected in 02/2022
Associate of Science: Business Management
Nicolet Area Technical College - City, State
Nicolet Area Technical College - City, State
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Resume Overview
School Attended
- Lakeland Union High School
- Nicolet Area Technical College
Job Titles Held:
- Engraver
- Zip Line Guide
- Head Waitress
Degrees
- High School Diploma
Associate of Science : Business Management
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