, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems with motivation.
Experience
08/2019 to 02/2020E-CommerceInktel Holdings | FL, State,
Created and managed successful plans for increasing pages visits and likes.
Developed and oversaw product pages and web stores.
Resolved customer concerns and answered questions quickly to maximize satisfaction.
Handled all aspects of business, including accounting, purchasing and web design.
Sold and shipped average of 4-5 high ticketed items per week.
Built successful online business from ground up with online presence and managing customer interactions.
Used excel and shopify spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
Wrote and edited company whitepapers, emails, newsletters and web content.
Created sales strategies to promote advertising offerings and motivate larger deals.
Managed complete redesign and launch of company's website in 2 months.
Produced engaging online marketing campaigns.
02/2019 to 12/2019Delivery DriverFidelitone | Manassas, VA,
Drove 5 days per week, averaging daily 100+ miles on road and more than 500 customers served.
Contacted customers prior to delivery to coordinate delivery times.
Went 11 months operating motor vehicles without accident.
Successfully avoided time delivery delays by carefully planning best routes with GPS.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Resolved customer complaints and adjusted orders.
02/2018 to 11/2018Computer OperatorInternational Gaming Technology Inc. | Salem, OR,
Backed up servers and information according to strict schedules.
Troubleshot system alerts and issues to rectify issues.
Troubleshooted and resolved web application issues escalated from customer support and other departments with 95% success rate.
Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
Checked servers, investigated problems and escalated concerns.
Reviewed, analyzed, and recommended software solutions for specific project needs.
Education and Training
Expected in | Computer And Information Systems SecuritySan Diego Mesa College, San Diego, CAGPA:
Expected in 07/2019GED | Chula Vista Adult School, San Diego, GPA:
Skills
Personal Skills
Fluent in Turkish, Persian
Self-directed
Verbal communication
Organizing packages
Problem resolving
Advanced computer skills
Strong interpersonal skills
Child management
Self-starter
Perform well in high-demand, fast-paced environments
Customer friendly
Critical thinker
Excellent communication skills
Problem resolution
Computer-savvy
Fast learning
Reading skills
Child Care Provider Assistant
Organized and detail-oriented
Computer Systems Skills
Proficient in the Adobe Photoshop, Adobe Premiere and Adobe Acrobat
Excellent Microsoft Excel and Microsoft Office using skills.
Operating and installing new software
Literate in C#, Java, C++, VB.Net with basic programming concepts
Experience in web design using shopify, wordpress and 3d party softwares.
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