E-Commerce Resume Example
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E-COMMERCE
Summary
Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems with motivation.
Experience
E-CommerceAug 2019 to Feb 2020
Inktel Holdings － FL, State
Inktel Holdings － FL, State
- Created and managed successful plans for increasing pages visits and likes.
- Developed and oversaw product pages and web stores.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Handled all aspects of business, including accounting, purchasing and web design.
- Sold and shipped average of 4-5 high ticketed items per week.
- Built successful online business from ground up with online presence and managing customer interactions.
- Used excel and shopify spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
- Wrote and edited company whitepapers, emails, newsletters and web content.
- Created sales strategies to promote advertising offerings and motivate larger deals.
- Managed complete redesign and launch of company's website in 2 months.
- Produced engaging online marketing campaigns.
Delivery DriverFeb 2019 to Dec 2019
Fidelitone － Manassas , VA
Fidelitone － Manassas , VA
- Drove 5 days per week, averaging daily 100+ miles on road and more than 500 customers served.
- Contacted customers prior to delivery to coordinate delivery times.
- Went 11 months operating motor vehicles without accident.
- Successfully avoided time delivery delays by carefully planning best routes with GPS.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Resolved customer complaints and adjusted orders.
Computer OperatorFeb 2018 to Nov 2018
International Gaming Technology Inc. － Salem , OR
International Gaming Technology Inc. － Salem , OR
- Backed up servers and information according to strict schedules.
- Troubleshot system alerts and issues to rectify issues.
- Troubleshooted and resolved web application issues escalated from customer support and other departments with 95% success rate.
- Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
- Checked servers, investigated problems and escalated concerns.
- Reviewed, analyzed, and recommended software solutions for specific project needs.
Education and Training
Some College (No Degree), Computer And Information Systems SecuritySan Diego Mesa College － City, State
GEDJul 2019Chula Vista Adult School － City
Skills
Personal Skills
Computer Systems Skills
| E-Commerce & Sales Skills
Other Skills
|
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Resume Overview
School Attended
- San Diego Mesa College
- Chula Vista Adult School
Job Titles Held:
- E-Commerce
- Delivery Driver
- Computer Operator
Degrees
- Some College (No Degree) , Computer And Information Systems Security
GED Jul 2019
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