Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems with motivation.

08/2019 to 02/2020 E-Commerce Inktel Holdings | FL, State,
  • Created and managed successful plans for increasing pages visits and likes.
  • Developed and oversaw product pages and web stores.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Sold and shipped average of 4-5 high ticketed items per week.
  • Built successful online business from ground up with online presence and managing customer interactions.
  • Used excel and shopify spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
  • Wrote and edited company whitepapers, emails, newsletters and web content.
  • Created sales strategies to promote advertising offerings and motivate larger deals.
  • Managed complete redesign and launch of company's website in 2 months.
  • Produced engaging online marketing campaigns.
02/2019 to 12/2019 Delivery Driver Fidelitone | Manassas, VA,
  • Drove 5 days per week, averaging daily 100+ miles on road and more than 500 customers served.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Went 11 months operating motor vehicles without accident.
  • Successfully avoided time delivery delays by carefully planning best routes with GPS.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Resolved customer complaints and adjusted orders.
02/2018 to 11/2018 Computer Operator International Gaming Technology Inc. | Salem, OR,
  • Backed up servers and information according to strict schedules.
  • Troubleshot system alerts and issues to rectify issues.
  • Troubleshooted and resolved web application issues escalated from customer support and other departments with 95% success rate.
  • Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
  • Checked servers, investigated problems and escalated concerns.
  • Reviewed, analyzed, and recommended software solutions for specific project needs.
Education and Training
Expected in | Computer And Information Systems Security San Diego Mesa College, San Diego, CA GPA:
Expected in 07/2019 GED | Chula Vista Adult School, San Diego, GPA:

Personal Skills

  • Fluent in Turkish, Persian
  • Self-directed
  • Verbal communication
  • Organizing packages
  • Problem resolving
  • Advanced computer skills
  • Strong interpersonal skills
  • Child management
  • Self-starter
  • Perform well in high-demand, fast-paced environments
  • Customer friendly
  • Critical thinker
  • Excellent communication skills
  • Problem resolution
  • Computer-savvy
  • Fast learning
  • Reading skills
  • Child Care Provider Assistant
  • Organized and detail-oriented

Computer Systems Skills

  • Proficient in the Adobe Photoshop, Adobe Premiere and Adobe Acrobat
  • Excellent Microsoft Excel and Microsoft Office using skills.
  • Operating and installing new software
  • Literate in C#, Java, C++, VB.Net with basic programming concepts
  • Experience in web design using shopify, wordpress and 3d party softwares.
  • Microsoft PowerPoint
  • Microsoft Office
  • Microsoft Visual Basic
  • Hardware and software updates
  • Configuration management
  • GUI and tools
  • Operational support
  • Bug tracking
  • Program implementation
  • Training materials
  • Online learning
  • Cybersecurity analysis
  • Operating systems
  • Log updates
  • Programming and design skills
  • Web content management
  • Computers and electronics
  • Issue resolution
  • Best practices
  • Design and development
  • Information security
  • Security patches
  • Software system testing
  • Local remoter systems support
  • Tools customization
  • Network penetration testing
  • Web applications
  • Windows operating systems
  • Technical help desk experience

E-Commerce & Sales Skills

  • Event planning and execution
  • Product Launch
  • Internet and E-mail Marketing
  • Brand-building strategies
  • Retail Marketing
  • Partnership Marketing
  • Marketing strategy
  • Promotions planning skills
  • Copywriting abilities
  • Sales strategy familiarity
  • Pricing structures knowledge
  • SEO strategies
  • Customer service-oriented
  • Channel strategy
  • Pricing strategies
  • Brand development
  • Brand recognition optimization
  • New customer acquisition
  • SalesForce
  • Sales promotions
  • Advertising
  • Start-up background
  • Consumer trend analysis
  • Inventory management
  • Customer service
  • Customer- and service-oriented
  • Relationship selling
  • Sales expertise
  • Merchandising knowledge
  • Retail merchandising expertise
  • Time management ability
  • Product Sales

Other Skills

  • Support services
  • Schedule and calendar management
  • Product and service understanding
  • Invoicing and billing
  • PC proficient
  • Expense reporting
  • Tracking documents
  • Document management
  • Document preparation
  • Document editing
  • Document processing
  • Document control
  • Document review
  • Improvement recommendations
  • Customer satisfaction
  • Customer communication
  • Customer targeting
  • Customer interaction
  • Customer experience
  • Customer assistance

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • San Diego Mesa College
  • Chula Vista Adult School

Job Titles Held:

  • E-Commerce
  • Delivery Driver
  • Computer Operator


  • Some College (No Degree)
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: