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DynaTrace APM Guardian Delivery Consultant Resume Example

Resume Score: 70%

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DYNATRACE APM GUARDIAN DELIVERY CONSULTANT
Profile

Experienced Computer Systems Analyst with diverse industry experience in banking, health-care, automotive, state government, and financial services. Professional expertise includes systems applications testing and validation of critical mission software.

Core Qualifications
  • 10+ years SDLC Software Testing and Quality Assurance
  • Create and maintain testing environments using Hyper V, VMware
  • Application monitoring and testing with DynaTrace
  • Automated testing with QAHiperstation and TestPartner DynaTrace
  • Strong analytical skills
  • Network penetration testing skills
  • Excellent problem solving skills
  • Detail oriented
  • Strong verbal and personal communication skills
Professional Experience
Company NameCity, StateDynaTrace APM Guardian Delivery Consultant06/2010 to Current

Provide consultative support for administration, configuration, and maintenance of DynaTrace APM implemented system. Built VMware and Hyper-V environments. Beta test new product releases.


Company NameCity, StateSenior QA Engineer Test Lead08/2007 to 06/2010

Decomposed and created test case scenarios. Managed testing effort, daily project tasks, and resources. Resolved resource issues in testing areas. Managed and mentored team members with project-related issues. Executed logging of defects into defect repository. Interfaced with Product Lab on defects, following up on problem resolution.

Company NameCity, StateQA Consultant for the Detroit Medical Center04/2006 to 08/2007

Managed and monitored automated and manual testing of daily project tasks and resources. Created detailed test cases. Configured and utilized QACenter to monitor testing. Maintained assets for implementation of Cerner and internally developed clinical systems.

Company NameCity, StateQuality Assurance Analyst for Trinity Health12/2005 to 04/2006

Created and maintained test plans. Facilitated integration testing for Ministry Organization's upgrade to Cerner 2005.2 and HealthQuest 11.0.

Company NameCity, StateSenior QA Consultant/Test Lead for Mount Clemens General Hospital09/2005 to 11/2005

Installed and implemented QualityPoint and QA Center. Initiated, decomposed, and monitored function and test requirements for in-house Patient Care System. Managed, mentored, and trained team members on QA tools.

Company NameCity, StateSenior QA Consultant for Compass Bank (Alabama)06/2005 to 08/2005

Created and maintained test plans. Created and executed load-testing scripts for online banking application. Provided upper management and client with summary reports of all defects and performance issues.

Company NameCity, StateQuality Assurance Analyst/Automated Testing For State of MI, MI Child Support Enforcement System03/2005 to 05/2005

Developed and maintained test scripts with Compuware's QARun for MiCSES. Entered issues into Remedy. Exported data into MS Excel, providing summary reports.

Company NameCity, StateSenior QA Consultant For Daimler Chrysler Financial Services03/2003 to 01/2005

Integrated Compuware APM and QA solutions. Evaluated triage information and engaged proper technical resource. Created "point in time" reports and analysis for troubleshooting and repairing performance and availability issues. Entered reports into executive dashboard for senior level management.

Company NameCity, StateQuality Assurance Analyst for General Motors01/2003 to 03/2003

Execution of test case scenarios for two separate projects. Created Function and Test Decision Requirements. Provided summary reports.

Company NameCity, StateField Technical Support Engineer08/1997 to 03/2003

Provided communication to existing and prospective customers about Compuware's QAHiperstation and test Partner solutions. Conducted pre-sale training, consulting services, and account management context. Conducted product-training courses at customer sites and regional locations. Provided technical assistance to sales staff and participated in presentations at prospective sites. Interacted with prospect"s technical staff to install and deploy Compuware's Automated Testing products on MVS and OS platforms. Established and maintained relationship with technical and middle management at assigned accounts. Compiled technical information for communication to product development for future improvement.

Company NameCity, StateMedia Specialist10/1988 to 08/1997

Directed the coordination and implementation of product marketing communication projects. Implemented PC demonstration projects , scheduling, and communications. Researched upgrade of tools and methodologies. Implemented and drafted video training process. Supported the planning, production, and implementation of informational,, educational, promotional, and internal video productions. Generated customer communications for Compuware special events. Created video, slide, PowerPoint, and print resources for sales and marketing support.

Education
Associate of Science:Computer ProgrammingHenry Ford Community College, City, State
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Resume Overview

School Attended

  • Henry Ford Community College

Job Titles Held:

  • DynaTrace APM Guardian Delivery Consultant
  • Senior QA Engineer Test Lead
  • QA Consultant for the Detroit Medical Center
  • Quality Assurance Analyst for Trinity Health
  • Senior QA Consultant/Test Lead for Mount Clemens General Hospital
  • Senior QA Consultant for Compass Bank (Alabama)
  • Quality Assurance Analyst/Automated Testing For State of MI, MI Child Support Enforcement System
  • Senior QA Consultant For Daimler Chrysler Financial Services
  • Quality Assurance Analyst for General Motors
  • Field Technical Support Engineer
  • Media Specialist

Degrees

  • Associate of Science : Computer Programming

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