Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Energetic, highly motivating and detail-oriented possessing excellent organizational and analytical skills. Field supervision and case management background.
  • System checks and troubleshooting
  • Advanced troubleshooting
  • Database maintenance
  • Organized
  • Mac and PC expert
  • Resourceful
  • HigFluent in English and Spanishhly motivated
  • Troubleshooting proficiency
  • Patient and diligent
  • Exceptional telephone etiquette
  • Windows XP/Vista
  • Microsoft Office expert
  • Reliable and punctual
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Fluent in English and Spanish
09/2017 to Current Dough Maker Lupoli | Andover, MA, Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Established and maintained open, collaborative relationships with the kitchen team.
2015 to 06/2016 Technical Support Representative Johnson Controls | Albuquerque, NM, Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education and Training
Expected in 2014 | United High School, Laredo, TX GPA:
Member of Cross Country Club
3.4 GPA

Expected in 2018 Bachelor of Arts and Science | Criminal Justice Texas A&M International University , Laredo, TX GPA:
Activities and Honors
Cross Country:
- Team would work together to sell Coke-Cola Products to near by neighborhoods in United High school.
- Team supports restaurants by selling tickets to the public with a lunch combo.
-Participation in races are necessary to represent United High School at all times with uniform.
Track & Field:
-Second Place Varsity in Martin High School medal 2014
-Third Place in JV 800 Kingsvile Track&Field medal 2014
-Fifth Place in JV one mile run Track & Field medal 2014
-JV Team 2nd place Plaque Slaughter Park

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Resume Overview

School Attended

  • United High School
  • Texas A&M International University

Job Titles Held:

  • Dough Maker
  • Technical Support Representative


  • Bachelor of Arts and Science

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