Energetic, highly motivating and detail-oriented possessing excellent organizational and analytical skills. Field supervision and case management background.
System checks and troubleshooting
Mac and PC expert
HigFluent in English and Spanishhly motivated
Patient and diligent
Exceptional telephone etiquette
Microsoft Office expert
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Comfortable standing for long time periods
Math and language skills
Fluent in English and Spanish
Little Caesars PizzaOctober 2017 to CurrentDough Maker Laredo, TXSystematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Established and maintained open, collaborative relationships with the kitchen team.
ConverysJanuary 2015 to July 2016Technical Support Representative Laredo, TXCollected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education and Training
United High School2014Laredo, TX
Member of Cross Country Club
Texas A&M International University 2018Bachelor of Arts and Science : Criminal JusticeLaredo, TX
Activities and Honors
- Team would work together to sell Coke-Cola Products to near by neighborhoods in United High school.
- Team supports restaurants by selling tickets to the public with a lunch combo.
-Participation in races are necessary to represent United High School at all times with uniform.
Track & Field:
-Second Place Varsity in Martin High School medal 2014
-Third Place in JV 800 Kingsvile Track&Field medal 2014
-Fifth Place in JV one mile run Track & Field medal 2014