Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Motivated to apply education and many abilities to enhance workflow operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in microsoft word and microsoft office with advanced interpersonal abilities.
Skills
Bi-lingual
Dog behavior expertise
Dog welfare
Dog cleaning
Janitorial equipment familiarity
Excellent communication skills
Sanitization techniques
Facility maintenance
Supply inventory management
Mixing cleaning chemicals
Customer service
Customer service-focused
Organization
Team building
Inventory management
Shipping guidelines
Tagging expertise
Storage organization
Cash handling accuracy
Relationship selling
Merchandising knowledge
Retail loss prevention
Accurate money handling
Product Sales
Reliable and punctual
Sales expertise
Cash register operation
Written and oral communication skills
Active listening
Outgoing personality
Team player mentality
Listening skills
Strategic planning
Documentation and recordkeeping
Retail merchandising expertise
Verbal/written communication
Energetic self-starter
Reading comprehension skills
Customer- and service-oriented
Customer assistance
Merchandise restocking
Returns and exchanges
Customer greeting
Credit and cash transactions
Store organization
Guest communication
Team contribution
Inventory restocking
Safety protocols
MS Office
Experience
Dog Boarder, 10/2019 - 01/2020 Downeast Outfitters – Boise, ID,
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including grooming, feeding, training, boarding and walking dogs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Backroom Associate, 03/2019 - 08/2019 Shipmonk – Fort Lauderdale, FL,
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Kept stockroom clean and neat for maximum productivity.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Replenished inventory with focus on addressing customer needs.
Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Demonstrated great teamwork skills with staff members involved in production and transport.
Communicated effectively with members of public in often crowded and noisy environments.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
Responded to requests for building and maintenance repairs and cleanups immediately.
Scraped gum off of hard surfaces and carpet.
Cleaned and restocked items to support employee needs.
Responded to requests promptly to clean and sanitize areas after accidents.
Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
Organized custodial closets to reduce time looking for needed shift items.
Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
Removed soiled service ware and set tables with clean silverware and glassware.
Utilizes digital timekeeping system to document hours worked per day.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Moved and carried equipment and furniture.
Assessed functionality of cleaning equipment and performed repairs when needed.
Operated janitorial equipment properly and safely.
Swept and mopped floors with proper signage to prevent customer injury.
Wet mopped and spot mopped public corridors, washrooms and classrooms.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
Removed breakfast and lunch garbage after each meal period.
Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with 50+ rooms.
Sales Associate, 08/2016 - 03/2018 Aeropostale – City, STATE,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 50% or more.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Recommended merchandise to customers based on needs and preferences.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Educated customers on product and service offerings.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by 20%.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Education and Training
High School Diploma: , Expected in 05/2019 - Skyview High-school - College Park, GA, GPA:
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