Seeking an opportunity that enables me to improve my skills, expand my knowledge and gain valuable work experience while assisting in the success and growth of your organization. Motivated customer service specialist with over 5 years in high demand and fast-paced, team-based
environment. Excellent communicator in a demanding call center and email response environment. Relentless at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Patient and empathetic Manager with extensive background in conflict resolution and customer care.
Highlights
Self-motivated, dedicated and punctual.
Quality customer service.
Intuitive sales sense.
Mediation capability.
Ability to lead and train other colleagues.
Experienced in auto maintenance.
Trusted key holder.
Creative problem solver.
Quick learner.
Strong client relations.
Proficient in cash management.
Experience
07/2015 to Current
Dispatch operatorCompany Name － City, State
Customer service retention.
04/2015 to 07/2015
Mobile Sales AssociateCompany Name － City, State
Meet monthly goals.
Face-to-face customer service.
Learn all new promotions for each cell phone carrier.
11/2014 to 02/2015
Lube TechnicianCompany Name － City, State
Performed oil change.
Executed tire rotations.
Operated machines to mount and balance of tires.
Took care of basic vehicle maintenance.
10/2013 to 11/2014
Lube TechnicianCompany Name － City, State
Perform oil change.
Executed tire rotations.
Operated machines to mount and balance of tires.
Took care of basic vehicle maintenance.
07/2013 to 10/2013
Sales AssociateCompany Name － City, State
Stocked inventory.
Face-to-face customer service.
01/2013 to 06/2013
Detail, AutoMaxCity, State
08/2010 to 12/2012
Home Improvement Sales AssociateCompany Name － City, State
Achieved monthly quota (February - April 2015).
Face-to-face customer service.
Stocked inventory.
Trained new associates on floor and cashier duties.
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Resume Overview
Job Titles Held:
Dispatch operator
Mobile Sales Associate
Lube Technician
Sales Associate
Detail, AutoMax
Home Improvement Sales Associate
Professional Driver
White glove specialist
Detailed automobiles
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