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disabled resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Medical Biller with over 10 years of experience in Medicalenvironment. Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Biller position in Medical environment. Ready to help team achieve company goals.

Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Interpersonal Communication
  • Compassion
  • Self-motivated professional
  • Customer service
  • Flexible & Adaptable
  • Adaptability
  • Multitasking abilities
Work History
Disabled , 01/2009 - Current
Social Security And National Insurance Trust City, STATE,

I have been disabled over 10 years however I am looking to put my skills and experience into your company to help both you and I.

Medical Biller and Coder/Customer Service/Claims P, 11/2003 - 01/2009
Methodist Healthcare City, STATE,
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed patient charts to better understand health histories, diagnoses and treatments.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
  • Accurately selected proper descriptive code when more than one anatomical location was indicated.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Responded to customer requests for products, services and company information.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided primary customer support to internal and external customers.
  • Managed large volume of medical claims on daily basis.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Used administrative guidelines as resource or to answer questions when processing medical claims.
  • Responded to correspondence from insurance companies.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
  • Reviewed provider coding information to report services and verify correctness.
  • Processed and recorded new policies and claims.
  • Checked documentation for accuracy and validity on updated systems.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Generated, posted and attached information to claim files.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Certified Medical Coder/Customer Service Claims Pr, 10/2002 - 10/2003
Willford Hospital City, STATE,
  • Verified, coded and added modifiers to diagnoses.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Reviewed patient charts to better understand health histories, diagnoses and treatments.
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
  • Accurately selected proper descriptive code when more than one anatomical location was indicated.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed large volume of medical claims on daily basis.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Used administrative guidelines as resource or to answer questions when processing medical claims.
  • Responded to correspondence from insurance companies.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Reviewed provider coding information to report services and verify correctness.
  • Processed and recorded new policies and claims.
  • Checked documentation for accuracy and validity on updated systems.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Collected premiums and issued accurate receipts.
  • Verified client information by analyzing existing evidence on file.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Posted payments to accounts and maintained records.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Communicated effectively with staff members of operations, finance and clinical departments.
Education
Associate Of General Studies: General Studies, Expected in 06/1983
-
Pleasanton High School - Pleasanton, TX
GPA:
Status -
Certified Dental Assistant : Dental Assisting, Expected in 09/1988
-
San Antonio College - San Antonio, TX
GPA:
Status -

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Resume Overview

School Attended

  • Pleasanton High School
  • San Antonio College

Job Titles Held:

  • Disabled
  • Medical Biller and Coder/Customer Service/Claims P
  • Certified Medical Coder/Customer Service Claims Pr

Degrees

  • Associate Of General Studies
  • Certified Dental Assistant

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