Management level Information Systems Professional with extensive experience providing practical applications for staff at all levels. Accomplished Executive with demonstrated ability to deliver mission-critical results. Skilled Project Manager deliver hardware, services and systems on time and within budget. Aptitude for coordinating agency information exchange with requirements of City and State Government. Adept at contract negotiations, purchasing products, and structuring Service Level Agreements (SLA). Responsible for administrative controls on all networks, and security of all computer activities on LAN's, WAN's remote access, phones and mobile devices. Design and oversee all video surveillance security systems. Broad experience with computer applications and network operating systems. Regularly informed of industry advances and opportunities for cost containment. Develop computer training curriculum and educational materials. Ability to maintain comprehensive documentation of Help Desk activities geared to improving responsiveness, minimizing downtime and cost containment (inventory of hardware, software).
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