Strategic Account Management leader with extensive experience providing strategic solutions, process improvements, implementation project management, and consulting to diverse clients while ensuring satisfaction and retention, and achieving financial targets. Exceptional communicator, respected leader, tactful negotiator, and sound decision-maker; driven by the desire to ensure client satisfaction. Able to proactively comprehend clients' needs and effectively transform ideas into practical, actionable, cost-effective solutions to ensure
Account Management / Project Management
~Specializing in Health and Welfare Benefits, Implementation and Pre Paid Services~
Results-oriented, highly personable Account Management professional with fifteen years expertise in all facets of Account Management, Client Services and Operations Management, as it relates to Benefit Plan Administration in the Health and Welfare industry and Prepaid Services. Strong Project Manager leading multiple Open Enrollment projects, in addition to managing day to day activities for multiple products such as, Health and Welfare Administration, Cobra, Retiree, FSA and Prepaid Design and Payment Processing.Ambitious [Job Title] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Ambitious [Job Title] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Ambitious [Job Title] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Product development Project management Client account management Budgeting expertise Negotiations expert |
Business Management and Computer Information Systems Project Management Workshop: SHPS, Inc. 2003 How to Deal with Difficult Employees: SHPS, Inc 2004 Interviewing Concepts: SHPS, Inc 2000 Customer Service Workshop: SHPS, Inc 2000 Effective Listening Skills: SHPS, Inc 2007 Cognos 7 Impromptu Training: SHPS, Inc Cognos 8 Query Studio: SHPS, Inc 2007 Business Writing Workshop: SHPS, Inc 2002 Business Objects Training: Ceridian SVS 2009 Making Great Happen Award/Bonus: 2010 Making Great Happen Award
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