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detailed inspector general resume example with 17+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Clearance

Top Secret / SCI (Pending adjudification)

Summary

Resulted-oriented telecommunications specialist with 17 plus years of diverse experience in managing and operating strategic and tactical communications in a deployed environment. Possesses the ability to multi-task in a fast pace environment and manage time and personnel effectively to achieve superior results. Adept to handling confidential information and situations with discretion. Extremely well versed in personnel management, strategic planning and communications, problem solving, communications security, and knowledgeable in various technical applications and telecommunication systems. Seasoned in alert procedures and deployment to contingency operations.

Core Qualifications
  • Strategic / tactical planning
  • Personnel Management
  • Analytical / problem solving
  • Communications Security
  • Expert in various telecommunication systems
  • Deployment ready / experienced
Experience
04/2013 to Current Detailed Inspector General Department Of Defense | Millington, TN,
  • Provided base level IT support for whistleblower reprisal branch; servicing 20+ computers,voice over internet phones, digital scanner, and XEROX machine.
  • Built and maintained Sharepoint portal page for the assistance division; enabled personnel to upload data and reports while at a remote location.
  • Trained 2 new personnel on proper intake procedures for cases; improved overall efficiency in section to enable section to eliminate a 6 month back log of case allowing for a 3 week turnaround time from receipt.
  • Maintained confidentiality of client information; adhered to proper security measures in securing client files in accordance with all physical and security policies.
2012 to 2013 Security Forces Advisory and Assistance Team Chief Jbs Usa | Frisco, TX,
  • Developed and implemented effective communication plan for the 13 independent three-man security advisory team in support of their training of Afghanistan National Army and Afghanistan Nation Police forces across two provinces.
  • Identified shortages of communication systems prior to deployment; coordinated directly with higher and subordinate headquarters to resource additional assets; all 13 teams were equipped with a communications package prior to deploying out to their independent locations.
  • Collected and submitted all advisory members information to establish e-mail exchange accounts; established all accounts within 72 hours of arrival into theater enabling teams to submit all required reports to the synchronization cell and supporting units.
  • Collected and coordinated with the higher headquarters' system administrators to baseline all issued laptops within 72 hours of arrival into theater; coordinated and established network connectivity for each team upon arrival to their assigned locations.
  • Installed, operated, and maintained all the communication and network systems (switches, computer, phones, printers) in the security advisory synchronization cell at the main headquarters; established and maintained both a secure and non-secure phone and network communications infrastructure with a 97% reliability.
  • Coordinated with the network operations center to update 20+ voice over internet protocol phones; self-programmed an updated 5 phones network operations center could not update remotely to ensure 100% of phones updated properly.
  • Trained security advisory team personnel on the following communications equipment in support of their mission: CYZ-10 and Simple Key Loader (SKL), Harris Radios (PRC -117D/F, PRC-152, and PRC-119), and Motorola DTS 3000; secured additional training from subordinate communications sections for refresher training while in theater.
  • Developed and executed the detailed concept of operations plan for the redeployment of all the security advisory teams; ensured 100% of property transitions were completed and teams met execution windows for departure with 100% of personnel redeploying to home station as scheduled.
01/2009 to 2012 Brigade Signal Officer Department Of Defense | Minneapolis, MN,
  • Developed an extensive communications plan for Ulchi Freedom Guardian that enabled the headquarters to conduct split based operations across the Pacific from Korea back to Hawaii - a first for the unit; provided commanders with the ability to command and control operations throughout the duration of the exercise.
  • Deployed to Korea and installed, operated, and maintained phone and network communications during two command post exercises at two different locations with an 98% reliability rate; coordinated for strategic network connection for main command center located within established building as it was not properly established upon occupation enabling the headquarters to fully participate in the exercise with great accolades from Division commander.
  • Coordinated with outside agency during Ulchi Freedom Guardian to establish a network connection to provide the commander and intelligence officer with secure intelligence feeds in order to enhance overall situational awareness of on-going operations throughout the exercise.
  • Developed a detailed communications plan for unit's certification exercise upon return from Iraq in order to build proficiency upon all communication systems in the unit's inventory; coordinated with field service representative for over the shoulder training on systems to enhance knowledge of systems with a newly appointed staff.
  • Developed and executed a communication plan in close coordination with the United States Pacific Command J6 to support the Combined Joint Civil-Military Operations Task Force Headquarters' humanitarian operations and command post exercise (Balikatan 2011) in Philippines; deployed with six-man communications section and established and maintained a Ka band satellite connection between Philippines and Hawaii with a 99% connection rate to provide secure and non-secure voice and data communications infrastructure during the two month deployment.
  • Identified shortages in communication equipment to support headquarters and subordinate units conducting humanitarian efforts during Balikatan 2011; coordinated with 8th Theater Sustainment Command and United States Pacific Command to secure additional resources in order to provide headquarters and small teams with established communication packages (particularly cellular air cards).
  • Developed and executed designed communications plan in support of Operation New Dawn in Iraq; installed, operated, and maintained both secure and non-secure voice and data network connections to enable commanders to command and control operations across vast distances from three contingency operating bases.
  • Conducted network vulnerability assessments in close coordination with the network operations center to identify systems not in compliance with the latest information assurance vulnerability alerts to preclude systems from being disabled from the network and impede work performance.
  • Revised and submitted all necessary documentation to ensure managed networks were properly accredited within regulatory guidelines.
  • Supervised and maintain oversight of the communications security program for the entire brigade; ensured personnel handling material were all properly cleared and those maintaining the accounts were properly school trained.
  • Managed a staff of six personnel responsible for the operations and maintenance of both strategic network and tactical communications within headquarters and subordinate units; commended for their professional and "can do" customer service approach.
  • Programmed the life cycle management of all automations equipment within the headquarters and subordinate units; facilitated the procurement of 10-25% of replacement systems through proper acquisition channels in order to maintain 3-5 years life cycle on all automations equipment.
  • Provided continuous training to staff and subordinate unit personnel on the following equipment: Cryptographic devices (KYK-13, CYZ-10, and Simple Key Loader (SKL)), Harris radios (PRC-104, PRC-117F, PRC-119, PRC-150, PRC-152), Thales radio (PRC-148), Motorola radio (DTS 3000), and General Dynamics taclanes (KG-175 and KG-175D).
2008 to 01/2009 Student US Army - Command And General Staff College | City, STATE,
  • Reported and maintained the accountability of the 25 personnel assigned to the class.
  • Collected and disseminated all class assignment from the class; ensured compliance with set suspenses unless prior coordination for extensions was made with the instructors in advance.
  • Provided base level IT support for the class; assisted in computer and network troubleshooting, audio-visual hardware (projectors), and sound systems.
2006 to 2008 National Training Center Detachment Chief US Army - Center For Army Lessons Learned | City, STATE,
  • Provided base level IT support to the two-man office; troubleshoot computer and network issues, serviced the XEROX machines, and managed databases.
  • Coordinated with the Operations Group personnel for submission of articles and trends to develop publication for dissemination across the whole Army; developed one of the most highly sought out Trends Analysis from the National Training Center - commended by senior leaders within the Army.
  • Provided first class customer service to customers seeking publications or information on focused topics for each training rotation; conducted research on-line and queried database systems to provide useful products in addition to hard copies of the publications on hand.
04/2004 to 2006 Executive Officer US Army - United States Force Korea - Joint Command Information Systems (J64) | City, STATE,
  • Provided daily assessment to the commander on daily network operations and personnel management issues; sought out by commander and key leaders in organization for insight and advise on key decisions.
  • Developed tracking systems to monitor all correspondence, evaluations, and awards suspenses; processed all documentation with a 99% on-time rate thereby ensuring all personnel received their awards and evaluations prior to departure.
  • Catapulted the Noncombatant Evacuation Operation Program as the Warden for the unit; single-handedly reviewed 84 packets for accuracy and completeness and implemented make-up period to ensure all discrepancies found in packets had been corrected to standard.
  • Provided IT support for front office; maintained accountability of KOV-14 fortezza card in accordance with physical security guidelines and provided expertise in operating secure terminal equipment phone.
10/2003 to 04/2004 Engineer Branch Chief US Army - United States Force Korea - Joint Command Information Systems (J64) | City, STATE,
  • Presided over a $1.5M renovation project to enhance the communications capabilities within the United States Force Korea main command center.
  • Implemented a systematic monitor tool using Microsoft Project in order to prioritize projects based on resource availability; increased efficiency in on-time completion rates by 65% and visibility on project status for managers and customers.
Education
Expected in May 1997 to to Bachelor of Science | Business Management Oklahoma State University, Stillwater, Oklahoma GPA:
Expected in July 2010 to to Master of Arts | Health Psychology/Behavioral Medicine Northcentral University, Prescott, Arizona GPA:

GPA 3.89/4.0

Expected in February 2009 to to Certificate | Brigade Signal Officers Course, Fort Gordon, Georgia GPA:

Curriculum focused on computer basics; hardware; operating systems; network fundamentals; Microsoft Exchange fundamentals; LAN troubleshooting; network systems security; signal support planning and operations; radio propagation; web page design fundamentals; radio operations; tactical antennas; single channel radio planning, operations, and employment; and integrated military planning.

Expected in 2001 to to Certification | Signal Captain's Career Course, Fort Gordon, Georgia GPA:

Curriculum focused on supporting a large military unit with necessary communication functions, including systems planning, management, and control; communications systems and interfaces; leadership; personnel administration; property accountability; and signal systems tactics and doctrine.

Expected in 1997 to to Certification | Signal Officers Basic Course, Fort Gordon, Georgia GPA:

Curriculum focused on computing, data communications and networking, leadership functions; personnel and operations management, supply operations, electrical circuits, fundamentals of electronics, and the communication technologies.

Professional Affiliations

Member, Signal Regiment Association

Member, 173rd Airborne Brigade Regimental Association

Member, Military Officers Association of America

Member, Delta Sigma Pi (Gamma Epsilon Chapter) - Business Fraternity

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Resume Overview

School Attended

  • Oklahoma State University
  • Northcentral University
  • Brigade Signal Officers Course
  • Signal Captain's Career Course
  • Signal Officers Basic Course

Job Titles Held:

  • Detailed Inspector General
  • Security Forces Advisory and Assistance Team Chief
  • Brigade Signal Officer
  • Student
  • National Training Center Detachment Chief
  • Executive Officer
  • Engineer Branch Chief

Degrees

  • Bachelor of Science
  • Master of Arts
  • Certificate
  • Certification
  • Certification

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