- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
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Customer service representative with 5+ years experience. Sufficient in telephone and face to face customer service with a proven track record of providing superior customer service. Experienced in inside and out detailing. I am hoping to expand my skills while using my knowledge and wealth of experience to obtain a responsible position within an organization that values loyalty and hard work and dedication.
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Jackson Health System – Cutler Bay, FL,
boat & auto detailing.
home & office cleaning.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Shined vehicle windows and windshields to remove water spots.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Hull cleaner to remove algae that formed on the tunes.
(My partner manages a campground on the water. After my family and I battled COVID19 physically and financially, I thought about my skills, and what resources I had access to. That was the water and guests on the water & superior at keeping a clean home. I decided to use my knowledge and skills to detail local boats.
Brookdale Senior Living – Atlanta, GA,
- Sufficient testing monitors and machine functions
- Assembling supplies and preparing machinery
- Obtained patient vital signs before and after treatment; reporting all results to staff nurse
- Looked for physical, emotional and symptomatic changes in patient conditions while undergoing dialysis
- Measuring, calculating, and adjusting blood flow and fluid rates
- Performing blood draws and operating ECG
- Supported and provided excellent patient care with integrity checks
- Kept instruments and equipment clean and sanitized.
- Assisted with patient admissions, discharges and transfers.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
- Responded to bell or light signal calls to assist patients with needs.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Notified senior staff of patient emergencies to optimize outcomes.
Vital Care EMS – City, STATE,
- Operated ambulance during emergency and normal conditions to transport patients to hospitals or healthcare facilities.
- Assessed emergency situations and prioritized medical care for patients.
- Responded to dispatch calls promptly.
- Gathered patient history information, performed physical examinations and collected vitals to gain complete picture and properly assess conditions.
- Transferred patients using gurneys, stretchers, backboard and other equipment.
- Communicated via radio and used 10-codes to receive and transmit information.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
J.O' Gradys – City, STATE,
- Responsible for taking customer orders and ensuring customer satisfaction
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Successfully solved customer conflict and problems when mistakes were made with orders and payments
- Processing payments and handling cash & credit transactions
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
- Successfully built & fostered customer relationships
Central Carolina Technical College - Sumter, SC
U.S. Career Institute - Summerton, South Carolina,
AllHeart Health Services - Sumter, South Carolina,
Sumter High - Sumter, South Carolina,
- Minor in General Education
- 3.3 GPA
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Resume Overview
School Attended
- Central Carolina Technical College
- U.S. Career Institute
- AllHeart Health Services
- Sumter High
Job Titles Held:
- Detail Cleaner
- Patient Care Technician
- Ambulance Attendant Driver
- Head Server
Degrees
- Some College (No Degree)
- Bachelor of Arts
- Certificate
- High School Diploma
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