Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Customer service representative with 5+ years experience. Sufficient in telephone and face to face customer service with a proven track record of providing superior customer service. Experienced in inside and out detailing. I am hoping to expand my skills while using my knowledge and wealth of experience to obtain a responsible position within an organization that values loyalty and hard work and dedication.

  • Understanding Customer Needs
  • The Ability To Work & Communicate With Others, & Strong Leadership Skills
  • Confident, articulate, and professional speaking abilities and experience
  • Proficient typing skills; [75]wpm
  • Productivity and Time Management
Work History
Detail Cleaner, 03/2022 to Current
Jackson Health SystemCutler Bay, FL,

boat & auto detailing.

home & office cleaning.

  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Shined vehicle windows and windshields to remove water spots.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Hull cleaner to remove algae that formed on the tunes.

(My partner manages a campground on the water. After my family and I battled COVID19 physically and financially, I thought about my skills, and what resources I had access to. That was the water and guests on the water & superior at keeping a clean home. I decided to use my knowledge and skills to detail local boats.

Patient Care Technician, 01/2019 to 04/2020
Brookdale Senior LivingAtlanta, GA,
  • Sufficient testing monitors and machine functions
  • Assembling supplies and preparing machinery
  • Obtained patient vital signs before and after treatment; reporting all results to staff nurse
  • Looked for physical, emotional and symptomatic changes in patient conditions while undergoing dialysis
  • Measuring, calculating, and adjusting blood flow and fluid rates
  • Performing blood draws and operating ECG
  • Supported and provided excellent patient care with integrity checks

  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Notified senior staff of patient emergencies to optimize outcomes.
Ambulance Attendant Driver, 07/2016 to 12/2018
Vital Care EMSCity, STATE,
  • Operated ambulance during emergency and normal conditions to transport patients to hospitals or healthcare facilities.
  • Assessed emergency situations and prioritized medical care for patients.
  • Responded to dispatch calls promptly.
  • Gathered patient history information, performed physical examinations and collected vitals to gain complete picture and properly assess conditions.
  • Transferred patients using gurneys, stretchers, backboard and other equipment.
  • Communicated via radio and used 10-codes to receive and transmit information.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
Head Server, 08/2015 to 07/2016
J.O' GradysCity, STATE,
  • Responsible for taking customer orders and ensuring customer satisfaction
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Successfully solved customer conflict and problems when mistakes were made with orders and payments
  • Processing payments and handling cash & credit transactions
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Managed tables throughout dining room to execute service at highest level.
  • Successfully built & fostered customer relationships
: Paralegal Studies, Expected in
Central Carolina Technical College - Sumter, SC
Bachelor of Arts: Paralegal Studies, Expected in
U.S. Career Institute - Summerton, South Carolina,
Certificate : Certified Phlembotomist , Expected in 08/2012
AllHeart Health Services - Sumter, South Carolina,
High School Diploma: , Expected in 06/2010
Sumter High - Sumter, South Carolina,
  • Minor in General Education
  • 3.3 GPA

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Resume Overview

School Attended

  • Central Carolina Technical College
  • U.S. Career Institute
  • AllHeart Health Services
  • Sumter High

Job Titles Held:

  • Detail Cleaner
  • Patient Care Technician
  • Ambulance Attendant Driver
  • Head Server


  • Some College (No Degree)
  • Bachelor of Arts
  • Certificate
  • High School Diploma

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