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Deputy Program Manager Resume Example

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DEPUTY PROGRAM MANAGER
Professional Summary
Over 30 years of successful management and leadership experience with a reputation for meeting the most challenging organizational goals and objectives. A pragmatic and focused individual recognized for “making seemingly impossible situations work.” Extremely results-oriented and proactive in addressing and resolving problems
Skills
  • Effective leader
  • Project management
  • Consistently meet goals
  • Deadline-oriented
  • Effective leader
  • Customer service-oriented
  • Project management
  • Efficient multi-tasker
Work History
11/2008 to 10/2014
Deputy Program Manager QinetiQ -North America – Clarksville, United States, Tennessee
  • Monitor employee performance, customer inquiries and software issues concerning the operation of the entire network system.
  • Assist the Program Manager with system technical issues.
  • Provide customer assistance support as directed and when needed.
  • Organize, prepare, and conduct complex training and educational programs for information systems or user personnel.
  • Maintain accurate records of training activities, employee progress, and program effectiveness.
  • Assign employees to various projects, monitor their activities, and evaluate their work.
  • Responsible for understanding and fulfilling the Statement of Work requirements, and ensure personnel adhere to all corporate policies and procedures.
  • Monitor the Work Breakdown Structure funding for a $9,000,000.00 contract and advise the Program Manager on its content.
  • Also maintain Subject Matter Expertise in all areas of the current version of the program.
  • Train newly assigned employees on methods of instruction as well as the functionality of the program.
  • Verify the accuracy of and certify travel expense reports and automated time keeping.
  • I have a current SECRET security clearance.
  • Hired and trained 45 employees over the course of 5 years.
10/2005 to 11/2008
Team Lead WESTAR Aerospace and Defense Group – Clarksville, Tennessee
  • Led a team of instructors integrating Aviation Units into the latest maintenance and record keeping software with great success.
  • Created individual standalone networks in several Aviation maintenance facilities around the globe.
  • Gathered all required documentation prior to customer site arrival for database creation, loaded and verified all converted information was to customer satisfaction .
  • Led communication with stakeholders regarding product goals and progress made, while ensuring strict timeline compliance.
  • Established criteria for each milestone within the product road-map as a means to measure each trips progress.
  • Verified the accuracy and certified all reimbursable travel expense reports as governed by the Government Joint Travel Regulation to perfection.
04/2003 to 10/2005
Production Supervisor Southern Light Farms – Clarksville, Tennessee
  • Responsible for the operational readiness / maintenance of a fleet of farm equipment consisting of 150 items.
  • Supervised and managed a workforce of 25 personnel on a daily basis through all aspects of tobacco farming.
  • Assisted with the management of a 600 purebred cow herd including scheduling and overseeing the reproduction plan to ensure optimum utilization of the natural life cycle for the cattle.
  • Enforced timely work performance to ensure that all deadlines were met within set guidelines.
  • Identified and corrected potential problem areas that could result in significant financial loss.
  • Assisted in the annual crop rotation cycle to maximize the 1200 acre farming operation for current and future preservation of the resources.
  • Overall responsible for an annual budget of $175,000.00 for repair parts and maintenance, operated within budget for 18 months without exceeding set limit.
01/1996 to 04/2003
Senior Maintenance Supervisor US Army – Fort Campbell, Kentucky
  • Honorably retired with over 20 years of aviation maintenance experience.
  • Performed and planned work flow for maintenance on UH-60A/L helicopters by removing, repairing and installing subsystem assemblies.
  • Troubleshot systems and assemblies during all phases of maintenance resulting in a Mission Readiness rate unsurpassed by peers with like type Aircraft.
  • Planned and implemented both scheduled and unscheduled maintenance programs.
  • Supervised and provided technical guidance/assistance to over 150 mechanics and technicians in all aspects of maintenance while ensuring higher level supervisors were continually informed on all known statuses.
  • I ensured that all proper maintenance techniques were employed by use of quality assurance inspectors.
  • I applied production and quality controls and other maintenance management principles and procedures that maintained an operational readiness rate that exceeded Army Standards throughout numerous worldwide deployments.
  • Reviewed and recommended changes to all personnel actions to ensure fairness and equality.
07/1994 to 01/1996
Senior Instructor US Army – Fort Rucker, Alabama
  • Responsible for instructing Aviation Maintenance Officers on aircraft systems, diagnostic principals, troubleshooting with in-flight demonstrations of the Army Vibration Analysis system and test flight procedures in the Maintenance Test Pilot Course.
  • I analyzed, evaluated, documented, and recommended changes to Army Technical Manuals and maintained a current and up to date Technical library.
  • Researched, updated, wrote and developed lesson plans, student handouts and all other materials required.
  • Became a subject matter expert on UH-60 aircraft systems and subsystems, always maintaining proficiency at the highest level, as noted by excellence ratings received as an Instructor.
  • Distributed workload evenly among all other assigned instructors to ensure all assigned tasks were met or exceeded.
01/1986 to 07/1994
Technical Inspector US Army – Various, United States, Washington
  • Inspected various aircraft, (AH-1, CH-47, OH-58, UH-1, UH-60), to determine maintenance requirements and to ensure that appropriate maintenance had been performed at the organizational level, as well as second level.
  • Trained and provided guidance to repairers on maintenance techniques and safety procedures.
  • Conducted numerous Estimated Cost of Damage evaluations as a method of cost savings.
  • I enforced Army maintenance procedures to every aspect of maintenance.
  • I inspected systems, subsystems, components and sub-components according to applicable technical publications and checklist before, during, and after aircraft maintenance and modifications.
  • I evaluated operational readiness of aircraft and recommended/initiated corrective actions.
  • I also received numerous commendations during the performance of duties while assigned as Aviation Unit Safety Non-Commissioned Officer.
Education
5 1982
High School Diploma:
Anita High School - Anita, Iowa
Associate:
12 2002
Applied Science Degree: Aviation Technology
 North Central Institute - Clarksville, Tennessee
 Aviation Technology
2012
Bachelor of Arts: Organizational Management
 Ashford University - Clinton, Iowa
    Organizational Management
  • Top 2% of class
2 1989
License - FAA Airframe and Powerplant License (12/15/2002) FAA, Oklahoma City, Oklahoma Training - Microsoft Computer Programs Familiarization (05/20/1996) University of Maryland Certification - Aviation Accident Prevention, OSHA Compliance :
US Army Safety Center -
Skills
Army, balance, basic, budget, content, customer assistance, documentation, editing, financial, forms, Government, hubs, information systems, instruction, Instructor, instructing, Logistics, materials, PowerPoint, PowerPoint Presentations, natural, network, operating system, organizational, personnel, policies, progress, publications, quality, quality assurance, Quality Control, repairs, repairing, Research, Safety, scheduling, security clearance, system administration, Technical Manuals, Technician, troubleshooting, validation, work flow
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Resume Overview

Companies Worked For:

  • QinetiQ -North America
  • WESTAR Aerospace and Defense Group
  • Southern Light Farms
  • US Army

School Attended

  • Anita High School
  • North Central Institute
  • Ashford University
  • US Army Safety Center

Job Titles Held:

  • Deputy Program Manager
  • Team Lead
  • Production Supervisor
  • Senior Maintenance Supervisor
  • Senior Instructor
  • Technical Inspector

Degrees

  • High School Diploma :
    Associate :
    Applied Science Degree : Aviation Technology
    Bachelor of Arts : Organizational Management
    License - FAA Airframe and Powerplant License (12/15/2002) FAA, Oklahoma City, Oklahoma Training - Microsoft Computer Programs Familiarization (05/20/1996) University of Maryland Certification - Aviation Accident Prevention, OSHA Compliance :

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