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Deli Resume Example

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DELI
Professional Summary
Customer service rep  with excellent communication skills and rapid and precise customer service skills. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions.  Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Motivated customer service specialist with over [6er] years retail experience in a fast-paced, team-based environment.
Skills
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Quick learner
  • Organized multi-tasker
  • Friendly and helpful
  • Valid [state] driver's license
  • Dedicated team player
  • Multi-line phone talent
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Exceptional workflow management
  • Adheres to customer service procedures
  • Committed to maintaining data integrity
  • Strong problem solving aptitude
Work History
06/2015 to 10/2015
DeliValli Produce – Evanston, il
    Worked inside of a grocery store at the deli department. Cutting and slicing meats and cheese's and also weighing product before given to the customer.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
06/2012 to 10/2015
Customer serviceBuffalo Joe's – Evanston, il
    Worked in a restaurant.. Taking orders, and preparing them. Answering phones dealing with customer complaints or concerns and also taking orders on the phone as well.. Worked the register with cash currency only.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Prepared fountain drinks and ice cream items.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Greeted customers and provided excellent customer service.
07/2011 to 02/2012
Customer serviceWilde and Greene – Skokie, il
    Worked inside a restaurant/ market at the crepe and gelato station.. Made gelato an crepes and also waffles by using machines far as waffle maker and gelato maker. Making orders upon request. Answer questions and or concerns on the phone or in person with customers about my station.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared all food orders within a 2-3 minute time frame.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
10/2008 to 05/2010
Customer serviceA.j.wright – Melrose Park, IL
    Worked inside a retail store in the layaway department. Storing customer clothes in an Organized fashion. And also storing customers info into our computers ringing customers up with cash credit or checks. Answering phones for customer with questions or concerns in my dept. Made sure the work place was clean and sanitized!
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Greeted customers and provided excellent customer service.
  • Directed customers to store locations.
  • Received customer payments.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
Education
2006
GED
District 65 - Evanston, il
2010
Medical administrative assistant
Everest college - Skokie, IL
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Resume Overview

Companies Worked For:

  • Valli Produce
  • Buffalo Joe's
  • Wilde and Greene
  • A.j.wright

School Attended

  • District 65
  • Everest college

Job Titles Held:

  • Deli
  • Customer service

Degrees

  • GED
    Medical administrative assistant

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