Dealership Deployment Leader resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused insurance professional with strength in B2B relationships, achieving objectives and implementing tactics for agency success. Proactive leader with strengths in communication and collaboration. Proficient in leveraging insurance knowledge and agency compliance to promote excellent annual results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Cash Flow analysis
  • Quality assurance controls
  • Process improvement strategies
  • Productivity improvement specialist
  • Contract review and recommendations
  • Systems implementation
  • Team building
  • Problem resolution
  • Planning and coordination
  • Operational improvement
  • Business operations
  • B2B Communications
Professional Experience
Dealership Deployment Leader, 04/2014 - Current
Allstate Buford, GA,
  • Installed 15 Dealership agencies from 2014 to 2019
  • Converted 9 dealerships to R3001D agreement
  • 4 ECP agents - 1 top Tier, 2 Mid Tier, 1 Entry tier
  • Collaborated with DPS to train under-performing staff on accurate quoting, increasing close rate, and applying discounts
  • Implemented Best Practice for Bundling, ALR, Retention, APA, Loss Ratio, Close rate.
  • Created agendas and communication materials for: Agency Roundtable, Monthly Market meetings, and Weekly Newsletters.
  • 2018 Award winners - 5 Inner Circle - 3 Circle of Champions- 1 Leaders Forum and National Conference
  • Subject Matter Expert [SME] in R3001D conversions
  • Collaborated across business units to implement new processes in R3001D conversion.
  • Worked closely with AADP and Regional leaders to deliver project requirements, develop solutions and meet deadlines.
  • Participated in potential new hire interviewing sessions to help identify qualified candidates.
Agency Process Specialist, 04/2005 - 04/2014
Bobby Rahal Automotive Group - Pittsburgh Pittsburgh, PA,
  • Recognized by management for highest new agent retention across the Region
  • Provided excellent service to new agents when implementing strategies and processes for agency success.
  • Worked with Regional Education Team members to create a successful installation and training of new agents and staff.
  • Improved operations by working with Regional departments to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Allstate Exclusive Agent, 02/1999 - 04/2005
Allstate Insurance Corporation City, STATE,
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Skillfully and patiently explained coverage options to potential policyholders,
  • Diminished project lags by effectively training employees on best practices and protocols.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
Office Manager, 05/1987 - 01/1999
Tim Moss State Farm Agency City, STATE,
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill vacancies.
  • Exceeded company sales goals for new policies.
Education and Training
Bachelor of Science: University of Phoenix, Expected in 12/2001
Business Management - ,

Financial Services Certified Professional

Security Licenses:

  • Series 6
  • Series 63
  • Series 26

Property and Casualty License - Oklahoma

Life and Health License - Oklahoma

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Resume Overview

School Attended

  • Business Management

Job Titles Held:

  • Dealership Deployment Leader
  • Agency Process Specialist
  • Allstate Exclusive Agent
  • Office Manager


  • Bachelor of Science

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