Dealership Deployment Leader Resume Example
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DEALERSHIP DEPLOYMENT LEADER
Summary
Results-focused insurance professional with strength in B2B relationships, achieving objectives and implementing tactics for agency success. Proactive leader with strengths in communication and collaboration. Proficient in leveraging insurance knowledge and agency compliance to promote excellent annual results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
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Professional Experience
Dealership Deployment Leader | 04/2014 to Current
Allstate - Buford , GA
Allstate - Buford , GA
- Installed 15 Dealership agencies from 2014 to 2019
- Converted 9 dealerships to R3001D agreement
- 4 ECP agents - 1 top Tier, 2 Mid Tier, 1 Entry tier
- Collaborated with DPS to train under-performing staff on accurate quoting, increasing close rate, and applying discounts
- Implemented Best Practice for Bundling, ALR, Retention, APA, Loss Ratio, Close rate.
- Created agendas and communication materials for: Agency Roundtable, Monthly Market meetings, and Weekly Newsletters.
- 2018 Award winners - 5 Inner Circle - 3 Circle of Champions- 1 Leaders Forum and National Conference
- Subject Matter Expert [SME] in R3001D conversions
- Collaborated across business units to implement new processes in R3001D conversion.
- Worked closely with AADP and Regional leaders to deliver project requirements, develop solutions and meet deadlines.
- Participated in potential new hire interviewing sessions to help identify qualified candidates.
Agency Process Specialist | 04/2005 to 04/2014
Bobby Rahal Automotive Group - Pittsburgh - Pittsburgh , PA
Bobby Rahal Automotive Group - Pittsburgh - Pittsburgh , PA
- Recognized by management for highest new agent retention across the Region
- Provided excellent service to new agents when implementing strategies and processes for agency success.
- Worked with Regional Education Team members to create a successful installation and training of new agents and staff.
- Improved operations by working with Regional departments to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Allstate Exclusive Agent | 02/1999 to 04/2005
Allstate Insurance Corporation - City , STATE
Allstate Insurance Corporation - City , STATE
- Drove client retention by increasing savings opportunities and identifying premium discounts.
- Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
- Skillfully and patiently explained coverage options to potential policyholders,
- Diminished project lags by effectively training employees on best practices and protocols.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Received underwriting approvals after accurately completing applications for insurance coverage.
Office Manager | 05/1987 to 01/1999
Tim Moss State Farm Agency - City , STATE
Tim Moss State Farm Agency - City , STATE
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill vacancies.
- Exceeded company sales goals for new policies.
Education and Training
Business Management
Bachelor of Science
University of Phoenix, 12/2001
Certifications
Financial Services Certified Professional
Security Licenses:
- Series 6
- Series 63
- Series 26
Property and Casualty License - Oklahoma
Life and Health License - Oklahoma
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Resume Strength
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Resume Overview
School Attended
- Business Management
Job Titles Held:
- Dealership Deployment Leader
- Agency Process Specialist
- Allstate Exclusive Agent
- Office Manager
Degrees
- Bachelor of Science
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