Dealer Principal at Santo Volvo with 28 years of experience with the Volvo franchise and every aspect of the retail automotive industry.
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Operations Management:
Upon my fathers retirement, I became Dealer Principal of Santo Lincoln Mercury Volvo. I immediately purchased and remodeled a new building just next to our existing store. Sales, profits and CSI scores increased.
In 2007, Santo Volvo was recognized as the #1 Volvo dealer in the country for customer retention.
In February of 2009, I successfully negotiated a buyout of my local Volvo competitor, Motorworld Volvo in Wilkes-Barre, Pa., becoming the exclusive Volvo dealer in North Eastern Pa.
Successfully oversaw and managed every aspect of the dealership operations as well as still assuming the role of Sales manager.
Managed and trained a sales staff of 12 and upon my promotion to the Sales manager position I was successful in increasing sales 20% over the prior year and prior management team.
Started on the ground floor as a salesperson and immediately generated sales for the company through hard work, attention to detail and expert product knowledge.
Became the #1 Mercury Grand Marquis salesperson in the country, personally delivering 161 cars in my first year in the business.
Strong Safety on the Eastern Championship Football team and played in three Bowl championships. Tangerine Bowl '82, Liberty Bowl '83 and Cotton Bowl '85.
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