DCA School Resume Example

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Bilingual Customer Service Representative with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center settings. Proficient in French and English.

Cheerful and upbeat call representative with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Detailed Dental Receptionist adept at maintaining appointment schedules, handling insurance claims and maintaining a clean waiting area and office. Cheerful and professional with very strong computer and bookkeeping skills.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Early Childhood Teacher specializing in child psychology and development. Recognizes importance of parent-child bond and believes in regularly communicating with each parent. Proponent of collaboratively enhancing each student's educational journey.

Attentive and creative in teaching passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.

• Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
• Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.
• Consistently maintained high customer satisfaction ratings.
• Led support groups to help parents regain and improve parent-child bond.
• Created a tutoring program for students with diagnosed learning disabilities.