(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

My work experiences is: Teller, Customer Service, Personal Banker, Costumer Advise and Mortgage, After i moved in New York 2012 I worked like Hostess and Casher,finally Customer Service Traines for "Murphy Agencies" In New York, Supervisor Kathryn Hafner.

I would say for my self that I'm self-motivated person that maintain positive attitude and I work hard to build team relationship, exceptional customer service, efficiency and ambition. Enthusiastic Loan Officer who provides excellent costumer service throughout the loan origination process. Dependable and successful in building a loyal customer bases. Accomplished loan officer who consistently exceeds sales goals while offering the utmost care in client relations. Excited and motivated to help customers build successful financial future.

  • Teller, Personal Banker,
  • Customer Service,
  • Financial Adviser,
  • Mortgage. Resonant
  • Industry( hostess, server, casher) .

  • Customer service-focused
  • Cash handling expert
  • Financial planning expert
  • Night and safe deposit system operation
  • Night and safe deposit system operation
  • Bottom Line LoanMaster Loan Servicing
  • Excellent communicator
  • Friendly
  • Energetic
  • Excellent time management
  • Detail-oriented
University of Shkodra Shkodra, Albania Expected in 2007 Bachelor Diploma : Tourism and Management - GPA :

It was very interesting time of my life, i learn a lot and my priority it was marketing, which i was consider with very bright ideas and person that has a good future in sales.

High school Golaj, Has Expected in 2004 High School Diploma : General - GPA :

High school diploma. I finished the high school with Excellent result's!


Implemented several strategies that successfully increased sales and improved client retention rates.

Promoted to Senior Loan Officer after a few months of employment.

Laz Parking - Day Hostess
Westminster, CA, 10/2014 - 02/2015
  • Day Hostess at Harry's of Hartsdale & Underhills Crosing.
  • I was consider very kind and friendly with the costumers, very nice working on team, very positive attitude. I had to leave this job because i moved to West Palm Beach Florida on April 2015.
First Fidelity Bank - Hostess, Casher
Glendale, AZ, 10/2012 - 2013

After moving to New York USA, I started working part time at a pasta shop in Yonkers, NY. I left because I found another job much more convenient for me in Bronxvill, Yonkers NY.

Avon Cosmetic And Accesory Company - Parte time jobs Sells Departament
City, STATE, 01/2012 - 10/2012

i will do marketing and sells for Avon Cosmetic and Acessory Company, part time job and i had satisfied sell rates.

Health Center Surroj And Arren - Book Keeper
City, STATE, 05/2009 - 02/2010
  • At Health center of Surroj and Arren, I worked for a few months like a book keeper, this was a part time job, which because of e very busy full time job i decided to quit in march 2010.
Raiffeisen Bank - Customer service and after a few months Personal Bakier, Costumer Advisor, last 9-M Mortgage
City, STATE, 07/2008 - 10/2012

I did Performed daily maintenance of the loan applicant database.Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Educated customers on the variety of loan products and available credit options. Effectively managed more than 500 client relationships

Provided expert financial advice on mortgage and both educational and personal loans.

Alpha Bank Kukes - Teller
City, STATE, 04/2008 - 07/2008

I worked a very short period of time because Raiffesen Bank Albania which has largest number of bank costumers in Albania, offer me a better job position and payment.

NATGA And GTZ - Professional Tourist Guide"-First level.Professional Tourist Guide"- Second level.
City, STATE, 2007 - 03/2007
  • While I was studding "Luigj Gurakuqi" Collage, in Shkoder Albania, i did take a few training for Tourism Guide.
  • Training by NATGA and GTZ about:.
  • Professional Tourist Guide"-First level.
  • Professional Tourist Guide"- Second level.
Ramualdo Del Biancha - Quality management in Hotels and services".National Regulations and Categorization, International St
City, STATE, 11/2006 - 11/2006
  • It was a very interesting experience getting to work with students from different country's of Europe and Sharing our experience with each-other.
  • Firenze Italy, organized by Foundatto Ramualdo Del Biancha".
  • Quality management in Hotels and services".
  • National Regulations and Categorization, International Standards, New Trends.
Luigj Gurakuqi University - Studding for "Tourism and Management"
City, STATE, 09/2004 - 06/2007
  • During this period of time studding in "Luigj Gurakuqi University, we got to know a lot about tourism and management, marketing and finances, we did work a lot in work team and building new idea for opening new business in our country.
  • Ways to promote the tourism and resonant industry, also we research about the level of service quality's and ways that can improve the costumer service, also we did study about the influence of marketing in all businesses.
  • Foraging languages
  • -Albanian ( writing, reading and speaking excellent)
  • -English (Writing, reading and speaking Very well)
  • -German ( speak a little but i understand more)
  • -Italian (speak and understand well)
  • -Spanish (understand well, speak a little)

Computer skill:

  • Microsoft Internet Explorer
  • Excel, Microsoft Office 2000
  • Power Point
  • Windows XP
  • Word

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Resume Overview

School Attended

  • University of Shkodra
  • High school

Job Titles Held:

  • Day Hostess
  • Hostess, Casher
  • Parte time jobs Sells Departament
  • Book Keeper
  • Customer service and after a few months Personal Bakier, Costumer Advisor, last 9-M Mortgage
  • Teller
  • Professional Tourist Guide"-First level.Professional Tourist Guide"- Second level.
  • Quality management in Hotels and services".National Regulations and Categorization, International St
  • Studding for "Tourism and Management"


  • Bachelor Diploma
  • High School Diploma

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