Customer Service Sales Associate Resume Example Sephora

CUSTOMER SERVICE SALES ASSOCIATE

Skill Highlights

Professional Summary

Highly enthusiastic customer service professional with over 4 years client interface experience.

Work Experience

Customer Service Sales Associate
October 2013 to Current Sephora － Glendale , Arizona

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Expressed appreciation and invited customers to return to the store.
Managed quality communication, customer support and product representation for each client.
Attended local, regional and national trade shows for product development training as defined by territory needs.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.

Customer Service Representative
September 1999 to Current Arizona Mobile Tire Service, LLC － Phoenix , Arizona

Organized weekly sales reports for the sales department to track product success.
Created new processes and systems for increasing customer service satisfaction.
Achieved high sales percentage with consultative, value-focused customer service approach.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
Expressed appreciation and invited customers to return to the store.

Education and Training

CNA, 2013 Cactus Wren － Phoenix, Arizona

Resume Overview

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