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Customer Service Sales Associate Resume Example

Resume Score: 80%

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CUSTOMER SERVICE SALES ASSOCIATE
Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Store maintenance ability
  • Inventory control familiarity
  • Top sales performer
  • Telephone inquiries specialist
  • Customer service expert
  • Invoice processing
  • Telecommunication skills
  • Adaptive team player
  • Opening/closing procedures
Professional Summary
Highly enthusiastic customer service professional with over 4 years client interface experience.
Work Experience
Customer Service Sales Associate
October 2013 to Current
Sephora - Glendale , Arizona
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Expressed appreciation and invited customers to return to the store.
  • Managed quality communication, customer support and product representation for each client.
  • Attended local, regional and national trade shows for product development training as defined by territory needs.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Customer Service Representative
September 1999 to Current
Arizona Mobile Tire Service, LLC - Phoenix , Arizona
  • Organized weekly sales reports for the sales department to track product success.
  • Created new processes and systems for increasing customer service satisfaction.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Computed accurate sales prices for purchase transactions.
  • Expressed appreciation and invited customers to return to the store.
Education and Training
CNA, 2013Cactus Wren - Phoenix, Arizona
  • Continuing education in nursing
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sephora
  • Arizona Mobile Tire Service, LLC

School Attended

  • Cactus Wren

Job Titles Held:

  • Customer Service Sales Associate
  • Customer Service Representative

Degrees

  • CNA , 2013

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