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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking focused on completing work quickly and consistently exceeding targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in front office environment. Works well independently to handle assignment and always willing to go beyond basic assignments. Quick learner with wonderful computer skills. Brings strengths in handling work independently and solving routine problems without oversight.

Skills
  • Medical front desk management
  • Front desk appointment
  • Overseeing front office
  • Special testing
  • Billing insurance
  • Front desk operations
  • Clinical experience
  • Billing and coding
Work History
06/2020 to Current Custodian Bonneville County | Idaho Falls, ID,
  • Mopped and vacuumed floors and dust furniture to maintain organized, and professional appearance at all times.
  • Responded to building cleanups immediately.
  • Cleaned building including bathrooms, fixtures and windows.
  • Maintain all janitorial equipment.
  • Check and stock inventory throughout facility to meet expected demands.
  • Remove lunch garbage after each meal period.
  • Wet mopped and spot mopped public corridors, washrooms and classroom.
  • Wipe down various surface, including all hard surfaces using approved cleaning product to prevent growth of bacteria and viruses.
  • Strip and seal floors to maintain appearance.
  • Operate janitorial equipment properly and safely.
06/2014 to 05/2020 Front Office Assistant/Clinical Assistant Mcpeak Vision Partners | City, STATE,

Started out in clinic, working up patients for the doctors. Taking the patients history and physical.

Checking medication and documenting any changes. Doing any extra testing that the doctor has requested. Front office answered multiple phone lines and transfer calls to the correct extensions. Taking care of patients need to the best of my knowledge. Prepare daily close reports and make sure cash drawer is balanced and end of shift. Worked on computer during day checking patients in and out for their appointments. Checked patients insurance daily online to make sure insurance is valid.

  • Warmly greeted the customers with a fast and friendly , and knowledgeable support.
  • Input customer data using software and make immediate updates to reflect any customer changes.
  • Provided clerical support to by copying, faxing and filing documents when referring customer to different doctor.
  • Oversaw efficient patient check-in processes, including verifying insurance and submitting forms to nursing team.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
08/1994 to 06/2014 Front Office Assistant/Clinical Assistant Dr James Rynerson | City, STATE,

While working for Dr Rynerson I worked in clinic and after that I went to front office and done the billing for that day.

  • Worked with managers to address any problems with appointments and billing.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Files records to keep system efficient and information organized.
  • Manage communications between team members, customers and vendors to keep operations efficient and successful.
  • Carried out high-quality work with little oversight.
  • Ordered, organized and rotate supplies.
  • Satisfied customers every day with fast, friendly, and knowledgeable support for ophthamic needs.

08/1982 to 05/1990 Press Room Material Handler RR Donnelley & Sons Co | City, STATE,

Worked at printing company after graduation from high school. Started out in bindery and transferred to press room.

  • Carried out high quality of work with little oversight.
  • Determined team targets and implemented plans to achieve goals at individual and group level.
  • Met targets consistently by working hard and with strong attention to detail.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business target.
  • Collaborated well with team members to carry out daily assignments and achieve team targets.
  • Developed and communicated standard operating procedures to pressman.
Education
Expected in No Degree | Medical Assistant Draughons Junior College, Bowling Green, KY, GPA:
Expected in 08/1982 High School Diploma | Glasgow High School, Glasgow, KY GPA:

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Resume Overview

School Attended

  • Draughons Junior College
  • Glasgow High School

Job Titles Held:

  • Custodian
  • Front Office Assistant/Clinical Assistant
  • Front Office Assistant/Clinical Assistant
  • Press Room Material Handler

Degrees

  • No Degree
  • High School Diploma

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