Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Focused Installer trained in installing equipment for commercial and residential facilities in adverse weather conditions. Extensive understanding of safety protocols for general construction and carpentry. Maintains up-to-date knowledge of equipment and product services to educate and answer customer questions.
Skills
Snow Removal
Electric Clippers
Inventory Management
MSDS Knowledge
Cleaning and Sanitizing
Buffing and Waxing
Janitorial Equipment Familiarity
Facility Maintenance
Heavy Lifting
Leaf Blowing
Maintaining Building Security
Positive Team Player
Safety Procedures
Worksite Preparation
Maintenance and Repair
Worksite Safety
Blueprint Reading
Time Management
Knowledge of Industry Best Practices
Following Safety Practices
Customer Service
Construction Knowledge
Taking Precise Measurements
Positive Attitude
Quality Checks
Work Orders
Loading and Unloading
Professional Appearance
Service Documentation
People Skills
Team Building
Active Listening
Education and Training
University of District ColumbiaWASHINGTON DC, DCExpected in 04/2003 – –BBA:Business Administration And Management - GPA:
Benjamin N Cardozo High SchoolWASHINGTON DC, DCExpected in 05/2000 – –High School Diploma: - GPA:
Experience
City Of Auburn - Custodian Auburn, WA, 08/2021 - Current
Organized custodial closets to easily find equipment and supplies.
Completed sweeping and vacuuming, glass cleaning and trash collecting.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Discarded cardboard boxes and trash in compactors and balers.
Stripped, sealed, finished and polished floors to maintain longevity and health.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Maintained accountability for building keys, master keys and access cards.
Moved equipment and furniture to thoroughly clean space.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Swept and power washed outside building to keep sidewalks and parking lot clean.
Reported interior and exterior maintenance needs to managers.
Responded to emergency cleaning requests to meet client expectations.
Operated carpet extractors and floor buffers according to instructions.
Holiday Inn Club Vacations - DAFAMILY PROFESSIONAL CLEANING Cape Canaveral, FL, 03/2018 - Current
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Restocked supplies, replacing toiletries, liners and soaps.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Transported trash and hazardous waste to appropriate disposal area.
Sanitized frequented areas and equipment using approved supplies.
Replenished supply of hand soap, paper towels and other consumables.
Responded to emergency cleaning requests to meet client expectations.
Maintained safety protocols through safe handling of equipment and chemicals.
Took rugs and mats outside to remove dust and dirt.
Buffed tile floors and polished wall surfaces.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Cleaned sinks, floors, and mirrors to keep bathrooms sanitized and organized.
Kept utility sink rooms in clean, neat and orderly condition.
Swept, mopped, and sanitized wooden and tile floors.
Spot-cleaned glass surfaces and windows with cleaning solutions.
Operated carpet extractors and floor buffers according to instructions.
Reduced cleaning time significantly while maintaining company quality standards.
Performed frequent inspection and maintenance activities according to client expectations.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Collected trash from floors within hallways, bathrooms and work areas.
Hackensack Public Schools - Lead Custodian Hackensack, NJ, 02/2017 - 08/2021
Maintained building interiors with routine deep cleaning of high-traffic areas.
Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
Followed safety processes for all manual and electric cleaning equipment.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on basis.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Waxed, treated and polished flooring and high-traffic surfaces to support longevity.
Discarded cardboard boxes and trash in compactors and balers.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Followed company uniform, performance and security policies with every job.
Reported or resolved observed hazards observed and followed up to verify resolution.
Moved equipment and furniture to thoroughly clean space.
Company Name - Security Guard City, State, 06/2014 - 10/2019
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Investigated reported incidents to protect company assets.
Warned persons of rule infractions or violations and evicted violators from premises.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Trained new security officers on safety protocols and company standards.
Recorded required data for incident reports and files quickly and accurately.
Wrote detailed reports regarding daily security activities and notable incidents.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Managed employee access, security roles and permissions.
Verified photo IDs and tickets to allow guests passage.
Implemented new security protocols to prohibit trespassing and increase safety.
Assessed fire detectors and alarm systems to prevent and address issues.
Assisted local and federal agencies in criminal investigations.
Observed patrons and customers to quickly address security situations.
Demonstrated public safety dedication through thorough patrolling of community events.
Prevented security breaches by analyzing systems and researching risks.
Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
Ran routine security checks, suggesting improvements as necessary.
Provided security presence for large events with thousands of attendees.
Managed credentialing for site employees, consultants and subcontractors.
Improved employee security adherence through detailed presentations for up to [Number] attendees.
Oversaw full security by leveraging superior [Type] skills and [Area] expertise.
Company Name - Head Custodian City, State, 12/2012 - 02/2017
Checked and stocked inventory throughout facility to meet expected demands.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Performed landscaping tasks and removed litter to maintain grounds.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Maintained accountability for building keys, master keys and access cards.
Handled, labeled, and stored various hazardous chemicals and solutions safely to prevent injuries.
Stripped, sealed, finished and polished floors to maintain longevity and health.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Transported, repaired, cleaned and maintained furniture, presentation rooms and equipment.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on basis.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Washed exterior and interior windows and trim, using ladders to access elevated windows.
Identified major repair and maintenance needs and notified management of concerns.
Followed safety processes for all manual and electric cleaning equipment.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Supported special events by setting up, arranging and removing decorations, furniture and supplies.
Implemented innovative step-savers, reducing average cleaning time per room.
Company Name - Assistant Manager City, State, 11/2004 - 03/2012
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Recruited and hired qualified candidates to fill open positions.
Oversaw daily operations, maintenance and administration of various properties.
Maintained current understanding of company offerings to better serve customers and team members.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Reviewed leases to guarantee proper level of service for tenants.
Collaborated closely with management team to roll out functional and strategic initiatives.
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Minimized waste by employing specific expense-tracking and cost-control strategies.
Directed sales and marketing plans to maximize rental income and increase occupancy rates.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Compiled and assessed performance data, converting information into improvement plans.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Created and revenue reports to track trends and proactively adjust management strategies.
Organized resources and minimized waste to protect company interests and complete projects on time.
Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers.
Allocated resources and materials to respective departments to accommodate needs.
Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
Assisted with divisional budget preparation and supported executives in managing incoming reports, letters and file archives.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Worked closely with customers to understand needs and resolve diverse issues.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Followed advice to improve leadership and supervisory skills.
Company Name - Person Security , , -
Secured personnel and premises by inspecting buildings and patrolling property.
Guarded restricted areas to prevent unauthorized entry.
Monitored premises and recorded activity in daily officer reports.
Documented security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Responded to medical emergencies before paramedic and law enforcement arrival.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Immediately reported safety hazards for remediation response.
Communicated with team members and building management via radio, telephones, computers and proprietary software.
Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
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