, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Bloodborne Pathogen training
Painting and plastering
HAZMAT knowledge
Lawn mowing
Facilities maintenance
Work Orders
Chemical Cleaners
Strong Interpersonal Skills
Leadership
Reading comprehension
Computer skills
Organization and Time management
Cultural awareness
Basic math
Compassion
Collaboration
Interpersonal Communication
Work History
Custodian, 05/2018 to 07/2021 Yavapai College – Prescott, AZ,
Reported vandalism or other damage to property to supervisor.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Kept building spaces premises clean inside and outside.
Completed routine floor stripping, sealing and finishing.
Operated compactors and balers to discard cardboard boxes and trash.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Moved furniture for cleaning and set up for special events.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Assembled basic furniture and supplies for offices and other multi-use rooms.
Checked in and stocked inventory throughout facility.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Used power scrubbing and waxing machines to scrub and polish floors.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained floor cleaning and waxing equipment.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used organic-based chemicals to disinfect floors, counters and furniture.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Responded immediately to calls from personnel to clean up spills and wet floors.
Server, 11/2016 to 05/2021 Landry's – Oklahoma City, OK,
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Retirement Home restaurant while maintaining calm, professional demeanor.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Supported needs of nemours wait staff who attended to specific needs of countless customers daily for Silvercrest retirement home restaurant with social relevancy and intentionality.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Inspected dishes and utensils for cleanliness.
Collected orders and relayed them to bartenders quickly and accurately.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Served Soda, soft drinks and Dr. prescribed beverages and offered refills.
Processed orders and sent to kitchen employees by placing orders on rack.
Answered customers' questions, recommended items and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Asked customers for feedback, solved problems, provided additional items and kept a positive atmosphere throughout the meal.
Moved and set up seating, prepared extra silverware and folded decretive cloth napkins prior to arrival of large groups.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Noted special patron requests and followed up with kitchen to confirm delivery.
Used slow periods to restock supplies, ice, trays and delivery bags.
Inshoper, 01/2012 to 07/2012 Jimmy Johns Gourmet Subs – City, STATE,
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Demonstrated respect, friendliness and willingness to help wherever needed.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Improved operations through consistent hard work and dedication.
Worked flexible hours; night, weekend, and holiday shifts.
Proved successful working within tight deadlines and fast-paced atmosphere.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Exceeded goals through effective task prioritization and great work ethic.
Maintained energy and enthusiasm in fast-paced environment.
Developed and maintained courteous and effective working relationships.
Served customers and followed outlined steps of service.
Carried out day-day-day duties accurately and efficiently.
Handled as much calls per shift to address customer inquiries and concerns.
Missionary, 11/2009 to 11/2011 Church Of Jesus Christ Of Latter Day Saints – City, STATE,
De-escalated and resolved conflicts between local peoples and missionary representatives.
Gave a lot of talks in meetings and sacrament venues about Principle of God to promote faith, compassion and encourage volunteerism.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Delivered exceptional level of service to each person by listening to concerns and answering questions.
Actively listened to persons' requests, confirming full understanding before addressing concerns.
Collaborated with Zone and district leaders to achieve our goals.
Demonstrated respect, friendliness and willingness to help wherever needed.
Exceeded goals through effective task prioritization and great work ethic.
Taught local peoples skills to improve living conditions.
Wrote and distributed accessible literature about to educate community on God's Gospel.
Sourced materials and labor to meet facility construction needs.
Proselytized interested people and imparted knowledge of Church Beliefs and faith through teaching and listening to the Holy Ghost.
Education
: Computer Science And Programming, Expected in Brigham Young University - Idaho - Rexburg, ID GPA:
High School Diploma: , Expected in 04/2009 Belton High School - Belton, MO GPA:
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