Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Bloodborne Pathogen training
  • Painting and plastering
  • HAZMAT knowledge
  • Lawn mowing
  • Facilities maintenance
  • Work Orders
  • Chemical Cleaners
  • Strong Interpersonal Skills
  • Leadership
  • Reading comprehension
  • Computer skills
  • Organization and Time management
  • Cultural awareness
  • Basic math
  • Compassion
  • Collaboration
  • Interpersonal Communication
Work History
Custodian, 05/2018 to 07/2021
Yavapai CollegePrescott, AZ,
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Kept building spaces premises clean inside and outside.
  • Completed routine floor stripping, sealing and finishing.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Checked in and stocked inventory throughout facility.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
Server, 11/2016 to 05/2021
Landry'sOklahoma City, OK,
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Retirement Home restaurant while maintaining calm, professional demeanor.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported needs of nemours wait staff who attended to specific needs of countless customers daily for Silvercrest retirement home restaurant with social relevancy and intentionality.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Served Soda, soft drinks and Dr. prescribed beverages and offered refills.
  • Processed orders and sent to kitchen employees by placing orders on rack.
  • Answered customers' questions, recommended items and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Asked customers for feedback, solved problems, provided additional items and kept a positive atmosphere throughout the meal.
  • Moved and set up seating, prepared extra silverware and folded decretive cloth napkins prior to arrival of large groups.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
Inshoper, 01/2012 to 07/2012
Jimmy Johns Gourmet SubsCity, STATE,
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Improved operations through consistent hard work and dedication.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Carried out day-day-day duties accurately and efficiently.
  • Handled as much calls per shift to address customer inquiries and concerns.
Missionary, 11/2009 to 11/2011
Church Of Jesus Christ Of Latter Day SaintsCity, STATE,
  • De-escalated and resolved conflicts between local peoples and missionary representatives.
  • Gave a lot of talks in meetings and sacrament venues about Principle of God to promote faith, compassion and encourage volunteerism.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered exceptional level of service to each person by listening to concerns and answering questions.
  • Actively listened to persons' requests, confirming full understanding before addressing concerns.
  • Collaborated with Zone and district leaders to achieve our goals.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Taught local peoples skills to improve living conditions.
  • Wrote and distributed accessible literature about to educate community on God's Gospel.
  • Sourced materials and labor to meet facility construction needs.
  • Proselytized interested people and imparted knowledge of Church Beliefs and faith through teaching and listening to the Holy Ghost.
: Computer Science And Programming, Expected in
Brigham Young University - Idaho - Rexburg, ID
High School Diploma: , Expected in 04/2009
Belton High School - Belton, MO

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Resume Overview

School Attended

  • Brigham Young University - Idaho
  • Belton High School

Job Titles Held:

  • Custodian
  • Server
  • Inshoper
  • Missionary


  • High School Diploma

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