Produced [Number] units of finished bread per [Number]-hour shift.Measured, mixed and prepped raw materials according to company specifications and recipes.Monitored cooking completion times for efficient use of ovens and other equipment.Proofed, folded and baked [Number] croissants daily.Designed appealing product displays.Properly labeled all signs for mixes, weights and measures with accurate information.Maintained current knowledge of pricing, ingredients, product availability and current promotion.Inspected products for quality assurance before display.Maintained temperature, sweep and sanitation logs.Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.Placed dough in pans, molds and sheets; monitoring products during baking and adjusting temperatures as needed.Offered product samples and answered product questions for wholesale customers.
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Exceeded targeted sales goals by [number]%.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.
Recorded customer orders and repeated them back in a clear, understandable manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Served orders to customers at windows, counters and tables.Cut and chopped food items and cooked on a grill or in fryers.Packaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Continuing education for diplma
Maintained exceptional standards of customer service during high-volume, fast-paced operations.Mastered point-of-service (POS) computer system for automated order taking.Assisted management with monthly inventory control and weekly stock ordering.Customer Focus
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