Kind and cheerful Childcare professional with 7 years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection and appropriate discipline to manage challenges. Proven track record of planning activities to keep children entertained long-term.
Hardworking childcare professional experienced in planning lessons, handling dietary restrictions and maintaining tidy work areas. Familiar with needs of children from newborn to 6. Certified in CPR and First Aid.
Childcare provider committed to offering safe and loving environment for children and toddlers to flourish.
Skills
Activities leadership
Early education
Care planning
Social development
Early childhood knowledge
Age-appropriate activities
Creative arts talent
Staff training
Calm under pressure
Employee training
Special-needs childcare
Emergency procedures
Positive and cheerful
Training in food handling preparation
Excellent communication skills
Nutrition
Proven team leader
Experience
11/2019 to 01/2020
CSRNew American Funding – Virginia Beach, VA,
Determined accurate prices for our food, and gave customers great customer service thru phone and walk Ins , consistently searching for deals and best prices for customers.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Met or exceeded revenue objectives by promoting our mananger deals to customers during service, account and sales follow-up calls.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
01/2019 to 06/2019
CashierSouthern Auto Group – Chesapeake, VA,
Assisted customers with account updates, new service additions and promotional offers.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Worked closely with front-end staff to assist customers.
Built relationships with strategic partners leading to business development opportunities.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
02/2017 to 11/2020
Childcare WorkerSalvation Army Usa – Montgomery, IL,
Secured indoor and outdoor premises to protect children under care.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Recorded information about behavior, food served and medications administered.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Discussed new developments, misbehavior and concerns with parents or guardians.
Developed and implemented lesson plans based on ages and abilities of class children.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Cared for up 10 children ranging in age from 2 to 5.
Enforced rules to teach manners and maintain safe environment.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
Assisted children in development of social, communication and problem-solving skills.
Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
Maintained organized and clean classroom and work areas.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Kept children safe and secure at all times.
Implemented and oversaw activities centered on promoting learning and imaginative play.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Incorporated music and art activities to encourage creativity and expression.
Education and Training
Expected in 05/2013
High School Diploma: Quartz Hill High - Quartz Hill, GPA:
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