Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
29 R I D 4 3 7 3 9 8 9 7 0 Name (Printed) Organization Location Avis Ridgeway Social Security Administration Springfield MA EXPERIENCE (Begin with most recent experience and work back) Dates Of Employment In This Position Specify The Dates At Each Grade Level) Exact Title Of Your Position Grade From (Mo., Day, Yr.) To (Mo., Day, Yr.) Supervisory Social Insurance Specialist (Operations Supervisor)
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
CR, 09/2006 to 06/2010
Bluecross Blueshield Of South CarolinaNashville, TN,
  • Average Hours Per Week 40 Civil Service Series Employer (Name And Address) Number And Kind Of Employees You Supervised Name And Telephone Of Immediate Supervisor Service and Claims Representatives David Blanchard 866) 331-4360 I supervise thirteen service representatives in the office along with the two senior aides and four out of eleven trainees.
  • I am responsible for making sure the reception area is running smoothly.
  • I reset the check in kiosk for the Visitor Intake Process machine.
  • I compose the SR monthly work schedule and the SR monthly mail schedule.
  • I am responsible for doing 2.8 integrity reviews and Web CIRP enumeration alerts.
  • I am responsible for and assign the DACUS alerts, 2.8s, informal waivers, and eRPAs for the office.
  • I am responsible for assigning the institutional representative payee applications for the office.
  • I assist in closing the office at the end of the day.
  • I am responsible for administering the PACS systems for the people I supervise.
N Social Insurance Generalist Claims Representat, 07/2007 to 09/2009
Bickford Senior LivingErie, PA,
  • Series Employer (Name And Address) Number And Kind Of Employees You Supervised Name And Telephone Of Immediate Supervisor David Blanchard 866) 331-4360 I worked all the KZ diaries in the office and the A101s that had three or more years of retroactivity.
  • I worked half the combined family maximum cases and workers compensations cases in the office.
  • I take initial claims, adjudicate them and authorize payment of the benefits without a subsequent review.
  • I also interview, develop, and resolve post-entitlement issues.
  • I determine the trial work period and the extended period of eligibility and determine if the customer's disability ceased due to work and mailed out the appropriate notices.
  • Along with the responsibility of having to work all the work continuing disability reviews in the office, I made determinations on whether a person is eligible for expedited reinstatements and provisional payments.
  • If so, I obtained the necessary paperwork, made the applicable input into the disability control f.
N, 07/23/2006 to 08/04/2007
Middletown, OH,
  • Series Employer (Name And Address) Number And Kind Of.
  • Employees You Supervised Name And Telephone Of Immediate Supervisor Nancy Roque.
  • 866) 331-4360 I hade the sole responsibility of working all pending and new work continuing disability reviews in the office until May 23, 2007.
  • I imported all work reports and set up pending files if necessary to for control purposes.
  • I worked the work report until it was verified and made the necessary input into Eworks and sent the appropriate notices.
  • I determined the trial work period and the extended period of eligibility and determine if the customer's disability ceased due to work and mailed out the appropriate notices.
  • Along with the responsibility of having to work all the work continuing disability reviews in the office, I made determinations on whether a person is eligible for expedited reinstatements and provisional payments.
  • If so, I obtained the necessary paperwork, made the applicable input into the disability control file and the Social Security.
Social Insurance Specialist, 11/3/01 to
Bickford Senior Living, ,
  • Series Employer (Name And Address) Number And Kind Of.
  • Employees You Supervised Name And Telephone Of Immediate Supervisor.
N, 12/22/97 to 11/3/00
GSCity, STATE,
  • JoAnn H.
  • Wigfall 252) 637-6509 Detailed Description Of Duties: (Do not attach Position Description) I interview customers for retirement, survivors, Medicare, disability benefits and Supplemental Security Income payments on a daily basis whether by telephone or in person.
  • I take five to six claims per day involving any program under Social Security and Supplemental Security Income.
  • I determined if all factors of entitlement were met to receive the benefit and input the allowance or disallowance as appropriate without review.
  • I would explain all reporting responsibilities to the customer and make sure the customer understood the reporting responsibilities involving the program for which they were applying.
  • I would tailor my interview to the level of the individual's understanding to make sure they understood what they were filing for and the reporting responsibilities involved.
  • I make questionable retirement determinations on customers who are filing for initial retirement benefits or receiving.
Supply Specialist, 7/97 5/94 10/88 to 8/97 6/94 1/89
, ,
  • Supplies and Embarkation.
  • Primary Leadership Development Course.
, June 2, 1997 to
00105 Social Security, ,
  • PLEASE PRINT THESE INSTRUCTIONS BEFORE USE! General Information: This SSA-45 was designed using Microsoft Word.
  • It was formulated through the use of tables and custom drawing objects.
  • No longer do you have to worry with the frustration of Word Perfect's line draw or typeover mode.
  • Simply enter your data, spell check it and print it! Instructions: There are several ways to use this 45.
  • The easiest way I have found is to download it to disk and copy it into your Briefcase.
  • Once this is accomplished you simply open up your Briefcase and click on the file named WORD45.
  • Doing this will take you right into Microsoft Word.
  • Features: Expandable text boxes which automatically accommodate to the amount of text you enter.
  • Text justification and scaleable font ability within each individual cell.
  • Easy movement throughout the form by using the TAB key.
  • SSA Form 1360.
  • Notes: When at the last cell within a group of cells, do not use the TAB key.
  • Doing this will add an additional.
Living/Mental Health Counselor Facilit, 8/1/96 to Current
, ,
  • 12/4/96 Louisiana Correctional Facility for Women Capitol Area Battered Women's Shelter Aide I held rap sessions with battered women who were imprisoned due to a violent crime.
  • I facilitated an all African-American battered women's group, answered calls on the crisis line, did intakes for when women and children checked into the shelter, and worked in the children's daycare center I assisted patients with eating, reading, and any other activity pertinent to their development 30 hrs wk 5 hrs wk 10 hrs wk.
, Current to Current
NA, ,
N, to
Gary Smith ReleasedCity, STATE,
  • JoAnn Wigfall 252) 637-6509 Detailed Description Of Duties: (Do not attach Position Description) I worked as a service representative in which I worked the front desk and answered the telephones in assisting the public to resolve whatever Social Security issued they may have.
  • I had a pending alpha workload and maintained customer folders to assure that inquires were handled to completion.
  • I interviewed customers from a diverse population for the purpose of providing a variety of services regarding Social Security, Medicare and Supplemental Security Income (SSI) payments.
  • I answered questions and furnished information that the public requested about their records by extracting information from the system according to the rules of disclosure.
  • My interviews were always tailored to the customers understanding.
  • I responded to written customer requests and inquiries.
  • I assisted customers with the completion of forms and acquisition of evidence.
  • I processed benefits verifications for customers.
  • When n.
N, 18 to
NACity, STATE,
  • Series Employer (Name And Address) Number And Kind Of Employees You Supervised Name And Telephone Of Immediate Supervisor Jim Carter 504) 389-0426 Detailed Description Of Duties: (Do not attach Position Description) I worked the front desk and answered telephones in assisting the public to resolve issues that involved social security.
  • I had a small pending alpha workload and kept pending files set up to make sure the corrective actions was taken or completed.
  • I interpreted data from the system to respond to inquiries over the phone and at the front desk.
  • I interviewed applicants for original and replacement social security cards and processed their applications for replacement and original social security cards.
  • I made death inputs to terminate a beneficiary's record.
  • I input direct deposit information from financial institutions and from beneficiaries after screening the document to make sure that the document was appropriately signed.
  • I set up appointments for the public, after appropriate.
Education
Degree: , Expected in
Name Of College Or University - ,
GPA:
Major Relevant Courses/Subjects Sem. Qtr. Hrs. : , Expected in
Southern University of Baton - Rouge, LA
GPA:
B.S: Psychology, Expected in 4 2
Southern University of Baton - Rouge, LA
GPA:
Accomplishments
  • APPLICATION FOR PROMOTION OR REASSIGNMENT CONSIDERATION.
  • PLEASE READ THE INSTRUCTIONS CAREFULLY.
  • You should complete and attach this form to a completed SSA-45, Experience and Qualification Statement, when you wish to file for a vacancy announcement.
  • Bring or send the forms through the interoffice mail to (Division of Personnel Policy and Data Services) Room L-1115 West Claire (Low Rise).
  • Please use separate forms for each vacancy.
  • The personnel office must receive your application by the closing date of the announcement or it will be returned to you.
Additional Information
  • Enjoy! Under the provision of P.L. 93-579 (Privacy Act) you are advised that 5 U.S.C., 3361 authorizes the Social Security Administration to collect the personal information requested on this form. Your response is voluntary. The information you provide will be used for determining your qualifications for promotion or reassignment. There will be no other uses made of this information. If you do not provide the required information, it will not be possible to consider your application for promotion or reassignment. Information Regarding Disclosure of Your Social Security Number Under Public Law 93-579 Section 7 (b) Disclosure by you of your social security number (SSN) is mandatory to obtain the services, benefits or processes that you are seeking. Solicitation of the SSN by the Social Security Administration is authorized under provisions of Executive Order 9397, dated November 22, 1943.
  • Job Title Of Vacancy Grade Ann. Number Date Of Ann. Supervisory Social Insurance Specialist (Operations Supv) 12 SM-283847-09-94 09-04-2009 Location Of Vacancy Personnel Contact Information Ext. Springfield MA DETACH THIS TOP PORTION AND KEEP FOR YOUR RECORDS Announcement Number Present Grade Highest Grade Held Date Of Announcement SM-283847-09-94 GS-12 GS-12 09-04-2009 I Would Accept A: Promotion X Reassignment X Change To Lower Grade Position Downtown Position In Woodlawn First 3 Letters Of Your Last Name Your Social Security Number
  • SEND TO: Office of Personnel Room 1-P-24 Operations Claire Form SSA-1360 (6-82) EXPERIENCE AND QUALIFICATIONS STATEMENT FOR POSITION VACANCY Announcement Number Position Applied For Vacancy Location Grade Level (s) Applied For Lowest Grade Acceptable SM-283847-09-94 Supervisory Social Insurance Specialist Operations Supv) Springfield, MA GS-12 GS-12 Name (Last, First, Middle Home Address (For Vacancies In SSA Field Offices) Ridgeway, Avis Terrell
  • 820 1020 F/T F/T F/T Yes Yes Yes IV. PERTINENT OUTSIDE ACTIVITIES (Refer to Factors and Weights for Position Vacancy) Outside Activities generally fall in the category of pertinent civic, welfare, service and organizational activity performed either with or without compensation. List all outside activities which you have participated in, and which you believe are relevant to the position for which you are applying, as mere membership alone will not be given credit. Please be specific as to your actual degree of participation. Include the amount of time (weekly, monthly, etc.) spent on these activities. Date Began mm/dd/yy) Date Ended mm/dd/yy) Organization Position Held Briefly Describe Your Participation Amount Of Time Spent
  • V. AWARDS-LIST ALL JOB-RELATED AWARDS Type Of Award, Special Achievement, HQI Or Other Month And Year Of Award Grade Level At Time Of Award Brief Summary Of Award Recognition of Contribution Performance Award Exemplary Contribution or Service Award Recognition of Contribution Award Recognition of Contribution Award Commendable Act or Service Award Recognition of Contribution Performance Award Deputy Commissioner's Citation Commendable Act or Service Award Recognition of Contribution Performance Award Recognition of Contribution Performance Award On-the-Spot Recognition of Contribution Performance Award 07/09 08/08
  • SSA AND OPM TESTS TAKEN SSA Test Title Score Date OPM Test Title Score Date N/A PANEL INTERVIEW RESULTS (For meet and deal positions) Panel Interview Taken? N/A Rating Date Attach Copy of Results I certify that the statements made by me on this form are true, complete, and correct to the best of my knowledge and belief and are made in good faith. Falsification of any information on this form is punishable by fine or imprisonment under U.S. CODE TITLE 18, SEC. 1001. Signature: Date: 0

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Resume Overview

School Attended

  • Name Of College Or University
  • Southern University of Baton
  • Southern University of Baton

Job Titles Held:

  • CR
  • N Social Insurance Generalist Claims Representat
  • N
  • Social Insurance Specialist
  • N
  • Supply Specialist
  • Living/Mental Health Counselor Facilit
  • N
  • N

Degrees

  • Degree
  • Major Relevant Courses/Subjects Sem. Qtr. Hrs.
  • B.S

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