LiveCareer-Resume

cosmetologist resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dear Sir or Maddam

Hello, I am applying for a position that I can present my skills I the following areas, Remote Customer Service position, data entry, Microsoft software programs, sales, and etc. I have an overall of 15 plus years experience dealing with customers hands on and in various situations. I've learned throughout different jobs that there are many different personalities and many respective ways to deal with them all. Alot if times people just simply need people to understand their situations and know the proper ways to present solutions. I am also driven, a fast learner, great at self discipline and staying on task.

I also attended computer courses in high school and twice more after. I feel staying up to date on your knowledge in dealing with computers is a plus. I have knowledge in how to create; spreadsheets in excel, presentations, and so fourth. As of now my wpm is only 25, yet that does not define my potential. As I stated above I am driven and dedicated so, "the sky is the limit." I'm motivated and eager to work today .

I know that I'm a great candidate for this position and you will be more than happy to add me to your winning team.

Thanks Greatly

Jessica S. Claire

10-31-2021

Skills
  • Customer Service
  • Answering Business phone
  • Taking messages
  • Social skills
  • Book appointments
  • Sales and marketing
  • Administrative procedures
  • Product knowledge
  • Product Education
  • Licensed cosmetologist
  • Reflective listening
  • Inventory
  • Payment processing expertise
  • Stock
  • Retrieve customer Information
  • Fast Learner
  • Accurate and speed
  • Attention to detail
  • Ability to work independently
Experience
06/2018 to 04/2020 Cosmetologist Boyne Resorts | Wixom, MI,
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Created successful strategies to develop and expand customer sales.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with [Number] long-term clients while handling up to [Number] walk-in appointments daily.
  • Treated customers to shampooing and head massage to promote loyalty.
03/2015 to 01/2018 Shift Manager/Key Holder Verizon | Manville, NJ,
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Organized in-store promotional events.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Sold over $[number] in merchandise in [timeframe].
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Organized and updated schedules to optimize coverage for expected customer demands.
09/2017 to 12/2017 Shift Manager/Key Holder Captain D's Seafood | City, STATE,
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Organized in-store promotional events.
  • Calculated bill totals and tax amounts.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Sold over $[number] in merchandise in [timeframe].
01/2004 to 08/2005 Shoe Sales Associate ShoeShow | City, STATE,
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Maintained shoe department by organizing shoes by size, color and style.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
  • Placed special orders or called other stores to find desired items for customers.
  • Searched and pulled product from backstock to satisfy customers.
  • Facilitated sales through outstanding customer service and satisfaction.
  • Explained ongoing sales, promotions and policies to keep customer informed about shoe selection.
  • Handled and satisfied customer concerns promptly to encourage repeat business.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
Education and Training
Expected in 05/2015 to to | Cosmetology Southern Union State Community College, Opelika, AL, GPA:
Expected in 05/2005 to to High School Diploma | Smiths Station High School, Smiths Station, AL GPA:

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Resume Overview

School Attended

  • Southern Union State Community College
  • Smiths Station High School

Job Titles Held:

  • Cosmetologist
  • Shift Manager/Key Holder
  • Shift Manager/Key Holder
  • Shoe Sales Associate

Degrees

  • High School Diploma

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