Concessionist Resume Example
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CONCESSIONIST
Summary
Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Concessionist - Ipic Entertainment (Fairview , NJ)September 2016 - April 2017
- Performed sanitation procedures such as washing dishes, mopping, sweeping and steaming counters.
- Operated and maintained concession equipment, including fountain machines, hot dog rollers, popcorn and cotton candy machines.
- Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register.
- Operated concession stand, greeted guests and maintained excellent food presentation.
- Completed customer requests, drink and food orders.
- Logged incident reports and alerted managers of any safety or security concerns.
- Engaged in opening procedures such as, setting up drink machines, turning on fryers and prepping food and condiment stations.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Cashier - Culvers Restaurant (Shelbyville , IN)April 2018 - August 2018
- Assisted customers with account updates, new service additions and promotional offers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Helped customers find specific products, answering questions and offering advice.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Trained new team members in cash register operation, stock procedures and customer service.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Prepared salads and appetizers to back up kitchen staff.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Re-stocked, organized and arranged service and food stations.
Team Member - Carrols Restaurant Group, Inc. (Cramerton , NC)September 2017 - Current
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Trained new employees in concessions and Usher positions to support team efficiency.
- Cleaned and sanitized work areas between runs using usher and janitor equipment.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Operated concession stand, greeted guests and maintained excellent food presentation.
- Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register.
- Completed regular line checks to maximize quality assurance.
- Performed sanitation procedures such as washing dishes, mopping, sweeping and steaming counters.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Informed customers of menu items and assisted with beverage and food recommendations.
- Operated and maintained concession equipment, including fountain machines, hot dog rollers, popcorn and cotton candy machines.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Processed returned items in accordance with store policy.
- Processed customer payments quickly and returned exact change and receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Responded to guest questions about current facility events and future offerings.
- Determined authenticity and applicability of presented tickets.
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
- Built attractive holiday and seasonal displays for merchandising program.
Education and Training
High School DiplomaMay 2018Widefield High School, City, State
- Drama Club Member
- Theater Council Member
- Worked Tech for Drama; Lights, sounds, props
- 3.37 GPA
Some College (No Degree) in Political ScienceUniversity of Northern Colorado, City, State
BBA in Secondary Education HistoryExpected in December 2022Colorado State University - Pueblo, City, State
Certifications
Serv Safe Certification
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Resume Overview
School Attended
- Widefield High School
- University of Northern Colorado
- Colorado State University - Pueblo
Job Titles Held:
- Concessionist
- Cashier
- Team Member
Degrees
- High School Diploma
Some College (No Degree) in Political Science
BBA in Secondary Education History
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