Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Competitive Customer Service Sales Specialist skilled at building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. History of increasing sales and revenue using consultative techniques.
Determined Closer with documented success in competitive, fast-paced sales environments. Track record of exceeding expectations and sales goals to drive profit and revenue growth. Collaborating with team members to deliver exceptional customer service.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Communications
Relationship Development
Entry management
Organization
Problem Resolution
Customer Service
Team Management
Team Building
Project Organization
Planning and Coordination
Supervision
Equipment Operation
Safety inspections
Stock Rotation
Inventory management
Budgets
Experience
06/2015 to 03/2020ConcessionaireGpm Investments | Lake Orion, MI,
Handled all delegated tasks, including sales & smiles.
Earned reputation for good attendance and hard work.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face..
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Collaborated with others to discuss new opportunities
Recognized by management for providing exceptional customer service.
11/2012 to 02/2015Cashier/Sales AssociateMicron Technology, Inc. | Atlanta, GA,
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Trained new employees in cashiering procedures, offering assistance in resolving ctomer issues.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Drove sales and add-on purchases by promoting specific item options to customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted customers with account updates, new service additions and promotional offers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers.
Smoothly processed incoming orders, handling over 2,000 transactions per day with exceptional accuracy.
Learned roles of other departments to provide coverage and keep store operational.
04/2007 to 01/2012Sales ManagerOtg | Orlando, FL,
Developed and implemented new sales strategies to update product lines.
Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Kept abreast of latest trends and recommended enhancements to enhance company product offerings.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
Hired and motivated 20-member sales team achieving over $120grand new sales per year.
Tracked weekly sales to develop senior leadership reports for business development planning.
Generated company growth for 5 consecutive years through market expansion and sales.
Promoted product and service benefits through facility tours and engaging presentations.
Boosted monthly sales by 72% and exceeded lead conversion and sales goals.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Planned and developed strategies to increase sales and territory.
Boosted team morale and overall sales volume by creating employee incentive sales contests.
03/2002 to 12/2006Cashier Team LeadBuds Chicken & Seafood | City, STATE,
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Drove sales and add-on purchases by promoting specific item options to customers.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Helped customers find specific products, answering questions and offering advice.
Filled beverages and delivered food to customers by promptness.
Trained new employees in cashiering procedures, offering assistance in resolving Customer issues.
Counted product stock to maintain inventory records.
Education and Training
Expected in 05/2006High School Diploma | John I. Leonard High School, Greenacres, FLGPA:
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