Certifications:Symantec Ghost Solution Suite, Mac OSX Technical Support, Windows 10, Management Skills (MSAP)
Systems:Windows XP/Vista/7/8/10, Server 2003-2016, Mac OSX 10.4 - 11, iOS, Android, Linux
Software:Microsoft Office Suite, Project, One-Note, Publisher, Lync, Skype, Box, ServiceNOW, Slack, Pharos Uniprint,
Office 365, Visio, Confluence, Track-it, Jira, Drupal CMS, Dreamweaver, Chrome, Firefox, Apple Remote Desktop,
Parallels, Virtual Box, SEP, Adept at quickly learning new software
Hardware: Diagnose and repair hardware on laptops and computers. Installed and troubleshot various components (RAM, Motherboards, PCI, HD, NIC).
Experienced with upgrading, building, maintaining, and configuring PC's, printers, scanners and peripherals.
Companies Worked For:
Job Titles Held: