Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly skilled and Empathetic Supervisor with more than 25+ years leading, managing and supervising staff in Social Services. Past work has included Management Services, Program Planning and Development. My dedication and enthusiasm extend beyond the call of duty. I am confident, consistent, dependable, and willing to learn in order to teach people with or without developmental disabilities how to acquire the physical, intellectual, emotional and social skills needed to live as independently as possible.

  • First Aid, CPR & AED Certified
  • AVATAR System Training
  • THERAP System Training
  • Orientation Trainer
  • Account Management
  • Positive and Optimistic
  • Decisive
  • KRONOS Payroll System
  • HIPPA Compliance Training
  • Intake and Assessments
  • Team Player & Building
  • Highly Organized Managerial Background
  • Self - sufficient and Confident
Work History
Program Manager, 04/2019 - Current
Chegg San Francisco, CA,
  • Developmental Disabilities in Community Residential Care Facilities
  • Responsible for supervision, training and established positive support of Direct Professional Support, including recommending and providing appropriate disciplinary actions
  • Ensure that Medications Administration Orders are administer according to Agency Medical Team and State Regulations
  • Assist in maintaining and monitoring of consumers finances and personal property
  • Complete Monthly Fire Drills & Annual Disaster Drills
  • Implementation of Training Objectives, Residential Assessments and Monthly monitoring Reports
  • Improved success of program by making proactive adjustments to facility operations
Direct Support Professional, 08/2014 - Current
Mary T Inc. Blaine, MN,
  • Administered medication as directed by physician
  • Observed and monitored consumers behavior and responses to various treatment
  • Implementation of Treatment Plans and assist with Modifications when needed
  • Ensure that all relevant information is communicated and documented to other members on residential team
  • Worked to established and enhance consumers lives through effective and compassionate care
Program Coordinator, 08/2014 - 03/2019
Emd Millipore Washington, MA,
  • Observed and monitored client behavior and responses to treatment
  • Recorded consumers information on Training Objectives, accurately indicating Suicidal Precautions, Sleep Charts and Activity Reports
  • Monitored consumers census by Accountability and recording admissions, discharges, Medical Appointments and Home Visits
  • Lead therapeutic activities to teach functional living skills and address behavioral issues. Monitored Psychiatric Medications and recommended clinical interventions when needed
  • Managed caseload of 6 - 12 clients. Oversaw 14 - 25 Direct Support Professional within 2 - 4 Community Training Homes
  • Complete Weekly Fire Safety Checks and Monthly Fire Drills, serve as Fire Marshall/Safety Officer for all sites
House Coordinator , 04/2005 - 04/2014
Dungarvin, Inc. West Bend, WI,
  • Developmental Disabilities in (2) Intermediate Care Facilities
  • Established proper staffing levels and work distribution within assigned site in accordance with levels of supervision or site descriptions
  • Assist in maintaining and monitoring of individual finances , forwarding to Client Funds Manager. Handling of Petty Cash, Credit Card and Gas Card, EBT Cards (food stamps), and recording receipts/bills and forwarding to Fiscal Office
  • Complete Weekly Fire Safety Checks , Monthly Fire Drills, and serve as Fire Marshall/Safety Officer for all sites. Provided swift and knowledgeable emergency support in line with campus crisis protocols
  • Serve as active member of each individual's Inter-Disciplinary Team
  • Preformed and implementation of Goal Plans, Residential Assessments and Residential Staffing Reports
High School Diploma: General Studies & Business, Expected in 1980
Willingboro Senior High School - Willingboro, NJ,
Additional Information
  • FBI Clearance
  • South Carolina Law Enforcement Division Clearance
  • Therapeutic Option Training, Crisis Prevention Intervention Training


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School Attended

  • Willingboro Senior High School

Job Titles Held:

  • Program Manager
  • Direct Support Professional
  • Program Coordinator
  • House Coordinator


  • High School Diploma

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