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Community Health Worker Resume Example

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COMMUNITY HEALTH WORKER
Summary

Highly proficient healthcare professional with 17 years of extensive experience in various clinical specialties and working in the community health field, skilled in providing exceptional care to a diverse population, service-oriented with an organized and proactive nature.

Skills
  • Public health reporting
  • Microsoft Office Word and Excel
  • Interpersonal
  • Customer service experience
  • Data collection /Data entry
  • Planning and coordination
  • Process improvement
  • Training skills
  • Organized and detail-oriented
  • Tracking client progress
  • Developing relationships
  • Patient evaluation
  • Health Education
  • Diagnostic procedures
  • Specimens collection and processing
  • Medical terminology knowledge
  • Strong interpersonal communication
  • Written and interpersonal communication
  • Electronic health records systems : MDland, Healthfusion,
  • EClinical Works10, Lytech, Aprima Shiel and Quest Lab systems, Salesforce and Healthify
Experience
Community Health Worker|Evolent Health - New York, NY|04/2018 - 03/2020

.

  • Conducted assessments to identify patient knowledge, skills and behavioral needs.
  • Obtained experience in working with various electronic medical systems
  • Provided patient and provider education, as well as community outreach as appropriate.
  • Collected health data from appropriate sources (e.g. Case interviews, medical records, vital statistics records, laboratory reports, or pathology reports) to address health disparities.
  • Provided assistance and feedback in health education projects and activities to target population needs to improve health outcomes
  • Extracted data from Electronic Medical Records systems to collect information to identify high risk patients.
  • Monitored health trends within low income communities utilizing state data.
  • Delivered healthy living and disease management information to specific population groups.
  • Established and maintained positive relationships with government regulators, social service providers, physicians and the community
  • Led fellow community workers and members of the public about the importance of health, prevention and treatment.
  • Performed site evaluations, patient surveys and medical chart audits and reported discrepancies
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Clinical Medical Assistant|City MD Urgent Care - Brooklyn, NY|06/2012 - 11/2018
  • Assessed risk factors requiring immediate intervention.
  • Collaborated with clinicians to resolve patient issues.
  • Utilized EMR and Aftercare systems for documentation and retrieval of reports.
  • Reviewed patients charts to identify inefficiencies.
  • Performed routine diagnostic testing: Rapid HIV tests, Urine Drug Screening, Venipuncture.
  • Ensured Department of Health compliance and regulations of site lab.
  • Completed and submitted clinical documentation in accordance with Department of Health guidelines.
  • Performed quality control and quality assurance of equipment and rapid test.
  • Provided training and mentor-ship to new team members.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Participated in Community events to promote the company's services.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Sterilized medical equipment after each procedure.
  • Identified operational improvements to drive efficiency and quality of care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
CPCT|Coney Island Hospital - Brooklyn, NY|08/2006 - 03/2012
  • Completed behavioral assessments from one to one observations.
  • Provided clinical assistance in medical procedures, triage and trauma care.
  • Served as a liaison between staff and patients families.
  • Participated in rounds with staff to receive reports and care assignment.
  • Collaborated with multi-disciplinary team to provide quality care.
  • Maintained clinical competency by attending continuing educational programs.
  • Recorded vital signs, weight and patient information in electronic health records system.
  • Conducted patient health checks and communicated observations of patients' conditions to medical staff.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Completed clinical documentation in accordance with hospital guidelines.
  • Trained patients on how to properly utilize medical equipment.
  • Educated patients about medications, procedures and physician's instructions.
CCMA/Patient Coordinator|Astor Medical Group - New York, NY|10/2003 - 06/2006
  • Collected patient data, including records of health condition, hospitalizations, and lifestyle patterns.
  • Followed up on patients and coordinated appointments.
  • Prepared charts for studies and maintained all required records and reports.
  • Researched and provided educational literature on clinical trial services provided.
  • Educated patients and caregivers on physician instructions to sustain patient health.
  • Prepared and processed specimens according to lab and Department of Health requirement. Identified and resolved issues regarding specimen handling.
  • Assisted the Department of Health in providing pertinent patient documentation.
  • Performed diagnostic testing such as: Venipuncture, EKG's, Vaccinations.
  • Counseled patients on HIV/STD testing and performed testing.
  • Managed critical paperwork such as informed consent forms and personal waivers.
  • Mentored new hires in policies, procedures and practices.
Education and Training
Touro University Worldwide||Los Alamitos, CA|06/2019Master of Science: Public Health
  • Cum laude graduate
Touro College||Brooklyn, NY|10/2016Bachelor of Science: Human Services
Languages
Bilingual- Spanish
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Resume Overview

Companies Worked For:

  • Evolent Health
  • City MD Urgent Care
  • Coney Island Hospital
  • Astor Medical Group

School Attended

  • Touro University Worldwide
  • Touro College

Job Titles Held:

  • Community Health Worker
  • Clinical Medical Assistant
  • CPCT
  • CCMA/Patient Coordinator

Degrees

  • Master of Science : Public Health
    Bachelor of Science : Human Services

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