Community Association Manager Resume Example
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COMMUNITY ASSOCIATION MANAGER
Highlights
| I.T.: Microsoft Office including Excel, Word and Outlook QuickBooks and Quicken 1 | Page |
Experience
04/2016 to 01/2017
Community Association ManagerEmplicity Search － Riverside , CA
01/2007 to 01/2009
Accounts Receivable/Accounts Payable Clerk
- Delivering comprehensive financial support and successfully processing an average of 200 invoices on a monthly basis.
- Performing detailed and at times complex calculations including discounts, percentage allocations and credits.
- Responsible for the ongoing maintenance of customer accounts and processing deposits for each association.
- Managing the verification process for transactions which included funds received and the total account balance.
- Assigning codes to the general ledger and processing vendor invoice payments as well as creating new client accounts.
- Conducting detailed month end balance sheet reviews and investigating any discrepancies in addition to researching and resolving any billing or invoicing issues.
01/2004 to 03/2016
Community Association ManagerEmplicity Search － Temecula , CA
- Facilitating the day to day financial functions of the business contributing to multiple processes, procedures and financial operations.
- Personally accountable for the development and implementation of up to date legal and insurance production logs for association review.
- Leading the provision of staff training across all office systems and databases, drafting policies and procedures and coordinating work to reduce and where possible eliminate error.
- Implementing a range of strategies to reduce delinquencies for customer accounts and establishing new processes to drive up standards in customer service delivery.
- Utilizing QuickBooks accounting software to collect, store and conduct analysis on financial information.
- Playing a pivotal role in the general maintenance of accounts including cash, inventory, prepaid, fixed asset, accounts payable accrued expenses and line of credit transactions.
- Issuing detailed status reports for submission to the management team including information relating to client projects.
- Responding to a diverse range of customer queries, transferring calls to the appropriate personnel and screening correspondence.
- Contributing to the effective management of board meetings, disseminating meeting information and maintaining highly accurate records.
- Working in close collaboration with the associations attorneys on an array of legal tasks.
- Actively involved in the bidding process with contractors and vendors.
- Processing architectural change requests and plans and disseminating information to the committee along with responses which were distributed to homeowners.
- Directly responsible for the completion of violation inspections and the provision of assistance with the Board during property inspections.
- Supporting the development and implementation of an enforcement policy and completing monthly inspections as required.
- Instrumental in the successful management of over 50 policy renewals on an annual basis, working with meticulous attention to detail.
01/2004 to 01/2007
Customer Service Representative
- Coordinating the provision of exceptional customer service which included the receipt, processing and distribution of mail and responding to telephone queries.
- Accountable for the development of new processes and systems to increase customer service standards.
Education
2016
Bachelor: Business - AccountingUniversity of PhoenixBusiness - Accounting
Diploma
High School, Niceville High School, Florida (2007)
Professional Affiliations
A dedicated and dynamic professional combining strong business acumen with extensive experience in managing internal and external financial processes. Attentive to detail with a logical and analytical approach to solving complex problems and issues. Possesses excellent interpersonal, communication and negotiation skills, the ability to influence business critical decisions and to formulate positive internal and external relationships. Works effectively on own initiative with the organization and time management required to complete assignments on time and to the required quality standard. Enjoys being part of, as well as leading, a successful and productive team and thrives in highly pressured and challenging working environments.
Skills
accounts payable, attention to detail, balance sheet, balance, billing, credit, client, customer service, databases, delivery, drafting, staff training, financial, financial operations, funds, general ledger, insurance, inventory, invoicing, legal, Managing, meetings, Excel, mail, Microsoft Office, office, Outlook, Word, Page, personnel, policies, processes, QuickBooks, QuickBooks accounting, Quicken, researching, telephone
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Community Association Manager
- Accounts Receivable/Accounts Payable Clerk
- Customer Service Representative
Degrees
- Bachelor : Business - Accounting
Diploma
High School, Niceville High School, Florida (2007)
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