Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
(listening, verbal, written). Flexibility/Adaptability/Managing Multiple Priorities.
Interpersonal Abilities. Multicultural Sensitivity/Awareness. Teamwork.
Managed call flow with up to 100 calls in queue per minute. Exceeded corporate target for customer satisfaction for 6 months in a row.
Medical Assistant General Education and Medical Terminology Coursework in Medical. 3.8 GPA.
General Education and Medical terminology
basic, billing, Communications Skills, Interpersonal, Creativity, credit, client, direction, English, features, financial, Inventory, Leadership, listening, notes, Management Skills, Managing, Medical Terminology, money, office, nursing, Organizing, Payroll, personnel, policies, Problem-Solving, protocols, Research, scheduling, Spanish, supervision, Teamwork, telephone.
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