LiveCareer-Resume

coffee bar attendent resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Glass Polishing
  • Process Monitoring
  • Service-Oriented
  • Safe Food Handling
  • Problem Detection and Resolution
  • Customer Relations
  • Quality Assurance
  • Beverage Making and Delivery
  • Persuasive Approach
  • Work Coordination
  • Employee Training
  • Beverage and Ice Dispenser Refilling
  • Cleaning and Sanitizing
  • Food Service
  • Decision Making
  • Conflict Resolution
  • Condiment Restocking
  • Clear Communication
  • Physical Stamina
  • Food Storage
  • Team Leadership
  • Customer Satisfaction Promotion
  • Flexible and Adaptable
  • Order Following
  • Dependability and Self-Control
  • Social with Customers and Staff
  • Complaint Handling
  • Service Solution Development
  • Cooperative and Good Natured
  • Concern for Others
  • Ingredient Preparation
  • Cash Register Operation
  • Stress Tolerance
  • Visual Inspection
  • Honest and Ethical
  • Service Bar Restocking
  • Blender Operation
  • Food and Drink Garnishing
  • Independence and Initiative
  • Attention to Detail
Work History
Coffee Bar Attendent, 02/2018 to 05/2021
Martinrea International Inc.Shelbyville, KY,
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Lifted, carried and placed objects weighing up to [Number] pounds without assistance.
  • Maintained sufficient inventory to meet business operation needs.
  • Cleaned and stocked kitchen and bar inventory and placed orders for additional products and supplies.
  • Processed $[Amount] in customer monetary transactions [Timeframe] and balanced register at end of shift.
  • Notified management of guest complaints for quick, effective resolution.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Prepped menu items to serve guests quickly resulting in high levels of customer satisfaction and excellent feedback scores.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
HR Generalist, 10/2001 to 05/2015
Gulf Bend CenterCity, STATE,
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Analyzed issues and employed improvement processes.
  • Maintained work structure by updating job requirements and job descriptions for positions.
Office Manager/Gift Shop Manager, 02/1986 to 10/2001
The Texas ZooCity, STATE,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Sourced vendors for special project needs and negotiated contracts.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
Cashier/Service Desk Associate, 09/1993 to 05/1999
KmartCity, STATE,
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Initiated cross-selling and upselling conversations to promote customer product purchases and generate sales.
  • Answered user product attribute and usage questions to promote satisfactory product ownership experience.
  • Discussed customer concerns regarding product usage, billing or [Type] to promote improved user experience.
  • Collaborated with internal partners to effectively resolve user [Type] or [Type] issues.
  • Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.
  • Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Assisted at front desk when and handled purchases at gift shop.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Answered customer telephone calls promptly and appropriately handled needs.
Education
High School Diploma: , Expected in 05/1965
Nazareth Academy - Victoria, Tx,
GPA:

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Resume Overview

School Attended

  • Nazareth Academy

Job Titles Held:

  • Coffee Bar Attendent
  • HR Generalist
  • Office Manager/Gift Shop Manager
  • Cashier/Service Desk Associate

Degrees

  • High School Diploma

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