Print Graphic Support
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.
TrWorked with clients to analyze computing and network needs and installed appropriate solutions. Developed and managed project plans while providing status updates to management.Maintained composure and patience in face of difficult customer situations.Trained new employees and explained protocols clearly and efficiently.Researched issues on various computer systems to resolve complaints and answer inquiries. Managed the school print center for the schools students. Checked in and out technical equipment to students and staff.
Accepted payment from customers and made change as necessary.Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction areaAnswered customers' questions and addressed problems and complaints in person and via phone.
Certified swim Instructor and lifeguard.
Certified Swim Instructor.
2011 The Art Institute of Tampa Tampa, FL Bachelor of Arts Game Design Game Art & Design
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